Paralegal - Personal Injury

Artariaquartet; Bristol; Hybrid; GBP 24,000 - 30,000; Full time

Job summary

A respected regional law firm in central Bristol is seeking a skilled Personal Injury Paralegal to join their busy claimant department. The role involves managing a caseload of diverse personal injury claims, including those involving vulnerable road users. The firm offers a hybrid working arrangement and a salary of up to £30,000 depending on experience. Candidates must have relevant experience and strong communication skills.

Benefits

Generous annual leave

Health cash plan

Gym/lifestyle discounts

Professional development opportunities

Qualifications

• Significant experience managing personal injury claims.
• Excellent communication skills to interact with clients and stakeholders.
• Ability to work within service standards and SLAs.

Responsibilities

• Manage a caseload of personal injury claims effectively.
• Pursue claims through MOJ Portals during pre- and post-litigation.
• Ensure compliance with service level agreements.

Skills

Personal injury caseload management

Knowledge of MOJ Portal processes

Case management systems experience

Strong analytical skills

Excellent written and verbal communication

Ability to meet SLAs

Organizational skills

Team collaboration

Education

Law degree or equivalent

Job description

TSR Legal are working on behalf of a respected regional law firm seeking a skilled Personal Injury Paralegal to join a busy claimant injury department based in central Bristol. This is an excellent opportunity for a proactive and skilled individual to manage their own caseload of diverse personal injury claims, including matters involving vulnerable road users (cyclists, pedestrians, motorcyclists) and minor to moderate head injury cases.

Salary: Up to £30,000 dependent on experience

Location: Bristol - Hybrid Working - 2 office days

This role requires a hybrid working arrangement: two days per week in the Bristol office, with the remainder working from home.

Key Responsibilities

• Managing a caseload of personal injury claims efficiently and effectively.
• Pursuing claims through and outside of the MOJ Portals, including pre- and post-litigation stages, using a case management system.
• Ensuring full compliance with agreed service standards.
• Communicating professionally with clients, insurers, expert witnesses, and solicitors.
• Attending and participating in weekly risk assessment meetings.
• Managing client expectations and addressing any complaints in line with company policy.
• Performing any other duties as required.

Skills And Competencies

• Significant experience managing a claimant personal injury caseload.
• Strong working knowledge of MOJ Portal processes.
• Experience with case management systems.
• Ability to meet strict Service Level Agreements (SLAs).
• Technical proficiency in handling claims through to litigation.
• Excellent written and verbal communication skills.
• Strong analytical and legal research skills.
• Ability to organise and prioritise workloads effectively.
• Team player with a collaborative approach.
• A law degree, CILEx qualification, or equivalent is desirable but not essential.

Please note: A successful offer of employment will be subject to a basic credit check and a basic DBS check.

Benefits Include

• Generous annual leave and welfare benefits.
• Health cash plan and gym/lifestyle discounts.
• Flexible “Dress for Your Day” policy and work-life balance initiatives.
• Employee recognition and referral schemes.
• Professional development opportunities and support for routes to qualification.
• Commitment to diversity, sustainability, and accessibility.

If you are looking for a new challenge and the opportunity to develop your career in personal injury law within a supportive and dynamic environment, we encourage you to apply.

For further information or to discuss this opportunity in confidence, please contact our legal recruitment team.

How To Apply

To express your interest in this position, or to find out more, please contact Rachel Phillips at TSR Legal: 02920 388100.