Optical Assistant

Specsavers; Sunderland; On-site; GBP 10,000 - 40,000; Full time

Job summary

A leading optical retailer in Sunderland is seeking an Optical Assistant to help create an outstanding store environment. The ideal candidate will bring their customer service skills and passion for optics. This role offers a salary of £10.20-£12.41 per hour for 30 hours a week, plus benefits such as enhanced family leave, sick pay, and employee discounts. Previous experience in a fast-paced environment is desirable. Join us to make a difference in our community.

Benefits

Pension scheme

Specsavers Perks - discounts and savings

WeCare employee support service

Complimentary subscription to Headspace

Eyecare and hearcare discounts

Additional paid day off on birthday

Enhanced family leave

Company sick pay

Qualifications

• Previous experience in a fast-paced customer service environment.
• Experience in optics business.
• Basic knowledge/experience of optical terminology.

Responsibilities

• Use your passion for the brand, products, and services.
• Create an outstanding store environment for customers and team.
• Provide exceptional customer service.

Skills

Pre-screening

Dispensing

Collections

Repairs and adjustments

Happy working in a busy environment

Job description

So, you’re proactive people person ready to be the friendly face our stores need? Sounds like you’d be a great fit here. So, if you’ve had previous optical experience as an Optical Advisor or Dispensing Assistant, this Optical Assistant role could be perfect for you.

As an Optical Assistant, you’ll use your passion for the Specsavers brand, products and services alongside your incredible customer service skills, to create an outstanding store environment for both our customers and our team.

Our business

Based in Mumbles,with the occational requirement to work in the Swansea store.

What’s on offer?

As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include:

• Salary- £10.20-£12.41 per hour (depending on age)
• Working hours- 30 hours per week, weekend working required
• Benefits
• Life in the store-Mumbles has a small store with 3 test rooms, Swansea is a large store with 12 test rooms.
• We will auto-enroll you into the pension scheme with an employer contribution when you contribute too
• Specsavers Perks - a portal to a world of great everyday discounts and savings
• WeCare - our employee support service to help you and your immediate family when you need it most
• Complimentary subscription tothe Headspace app
• Eyecareand hearcare discounts for you and your family
• Enjoy an additional paid day off on your birthday to celebrate you!
• Enhanced family leave and company sick pay

What we’re looking for?

If this is still sounding like a bit of you, we do need you to have a few skills to get started as an Optical Assistant.These include:

• Pre- screening
• Dispensing
• Collections
• Repairs and adjustments
• Happy working in a busy environment

Find out more

If you’ve got all these skills, we’d love for you to apply, but there’s also some desirable experience that could set you apart from the competition if you have it.

This includes:

• Previous experience in a fast-paced customer service environment
• Experience in opticsbusiness
• Basic knowledge/experience of optical and terminology.