Optical Assistant

Specsavers; Nuneaton; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading optical retailer is seeking a proactive Optical Assistant in Nuneaton. This role involves utilizing excellent customer service skills and previous optical experience to create a welcoming environment. Ideal candidates should have a passion for helping customers, great communication and teamwork abilities, and a willingness to learn. The position offers competitive pay and a commitment to employee development, making it a perfect opportunity for those looking to grow in the optical market.

Benefits

Competitive salary

28 days holiday

Discounted benefits scheme

Confidential employee helpline

Professional development opportunities

Qualifications

• Previous optical experience as an Optical Advisor or Dispensing Assistant.
• Passion for excellent customer service.
• Confidence in using IT systems.

Responsibilities

• Use customer service skills to enhance customer experience.
• Create an outstanding store environment.
• Collaborate with store team.

Skills

Excellent customer service

Teamwork

IT system confidence

Communication skills

Initiative

Openness to feedback

Job description

Optical Assistant - Nuneaton

So, you’re a proactive people person ready to be the friendly face our stores need? Sounds like you’d be a great fit here. So, if you’ve had previous optical experience as an Optical Advisor or Dispensing Assistant, this Optical Assistant role could be perfect for you.

As an Optical Assistant, you’ll use your passion for the Specsavers brand, products and services alongside your incredible customer service skills, to create an outstanding store environment for both our customers and our team.

Our team

We have a wonderful team of dedicated people in our store ready and waiting for you to meet.

Whats on Offer

• Salary - £7.75 - £12.41 per hour depending on age
• Full Time - 41.5 hours per week
• 28 days holiday - plus an extra paid day off for your birthda
• Specsavers Perks - our discounted benefits scheme
• WeCare - UK confidential employee helpline
• Outstanding clinical and professional development opportunities
• Experience level: Previous Optical experience is preffered

What we’re looking for?

If this is still sounding like a bit of you, we do need you to have a few skills to get started as an Optical Assistant. These include:

• Previous optical experience as an Optical Advisor or Dispensing Assistant or customer facing experience
• Passion for providing excellent customer service and making customers’ lives easier
• Great teamwork
• A good initiative
• Confidence in using IT systems
• Excellent communication and listening skills
• Prepared to step out of your comfort zone and try something new
• Able to receive feedback and be open to development, knowing we’ll be there to support and guide you throughout your process (with your openness and our guidance, your opportunities will be endless).

Find out more

If you’ve got all these skills, we’d love for you to apply, but there’s also some desirable experience that could set you apart from the competition if you have it.

• Previous experience in a fast-paced customer service environment
• Experience in optics or Audiology business
• Basic knowledge/experience of optical and/or Audiology terminology.

Checked all the boxes? Now’s the perfect time to apply!