Ophthalmology Patient Services Specialist

Practice Plus Group; Preston; On-site; GBP 40,000 - 60,000; Full time

Job summary

A healthcare provider in Preston is seeking a Patient Services Assistant. The role involves acting as the first point of contact for patient inquiries, ensuring accurate patient record keeping, and booking appointments. Candidates should have prior administrative experience, a strong desire to assist patients, and good IT skills. This full-time position offers the chance to join a dedicated team focused on enhancing patient experience.

Benefits

Extensive wellbeing benefits

Professional development support

Increased annual leave with service

Qualifications

• Previous administration experience in a similar setting.
• Sincere desire to help patients.
• Sound knowledge and understanding of IT and software packages.

Responsibilities

• Act as first point of contact for patient enquiries.
• Ensure accurate electronic record keeping.
• Book appointments and liaise with NHS providers.

Skills

Administration experience

IT and software knowledge (Word/Excel)

Excellent communication skills

Ability to prioritize

Job description

A healthcare provider in Preston is seeking a Patient Services Assistant. The role involves acting as the first point of contact for patient inquiries, ensuring accurate patient record keeping, and booking appointments. Candidates should have prior administrative experience, a strong desire to assist patients, and good IT skills. This full-time position offers the chance to join a dedicated team focused on enhancing patient experience.