Operations Manager

Action Together; Tameside; Hybrid; GBP 12,000 - 32,000; Part time

Job summary

A women-led organization in Tameside seeks a part-time Operations Manager to oversee operational functions, HR, finance, and systems management. Your role will empower the team to deliver trauma-informed support to women. You will maintain organizational systems, lead HR processes, and ensure financial compliance. Ideal candidates will have strong organizational skills, HR and finance experience, and a passion for women’s services. This hybrid role allows flexibility with remote working and offers a supportive team environment.

Benefits

Pension contribution

Remote working

Opportunities for training and development

Qualifications

• Proven skills in maintaining and improving operational systems.
• Experience overseeing HR processes including recruitment.
• Capability to handle financial procedures and work with accountants.

Responsibilities

• Maintain and improve organisational systems, processes, and infrastructure.
• Lead recruitment, onboarding, HR administration, and ongoing people processes.
• Oversee budgets and financial processes while ensuring compliance.

Skills

Strong organisational and administrative skills

Financial literacy

HR administration experience

Proficient in IT systems and CRM platforms

Excellent communication and interpersonal skills

Ability to manage competing priorities

Experience in a charity or small organisation

Experience with CRM systems

Interest in women’s services

Desire to work in a purpose-led role

Job description

This is an exciting opportunity to join a growing, women-led movement shaped by lived experience. Working alongside the founder, fundraiser and service delivery team, you will help strengthen the systems that make our trauma-informed, person-centred support possible.

As Operations Manager, you will hold the core operational functions that keep the organisation safe, steady and effective. From HR and policies to finance, CRM management and communications, you will help ensure that our work is delivered with care, consistency and integrity. Your role allows the service delivery team to focus fully on supporting women and leading change.

We are looking for someone experienced, proactive, organised and confident in delivering on tasks. Someone who values collaboration, co-production and working in a culture rooted in trust, flexibility and compassion. You will thrive if you enjoy creating calm, clear systems that enable everyone to do their best work.

This UK-based, remote position is part of a small, friendly team committed to learning, reflection and continual improvement. As the organisation grows, you will play a key role in strengthening processes and shaping how our operations evolve to support women safely and sustainably.

Key Responsibilities

Responsibilities will include both strategic oversight and hands‑on administrative tasks.

Operations & Systems:

• Maintain and improve organisational systems, processes, and infrastructure.
• Lead on day‑to‑day operational decision‑making.
• Implement, manage, maintain, and develop the organisation’s CRM system.
• Ensure accurate data collection, reporting, and insights to support evaluation and strategic decision‑making.

Human Resources:

• Lead recruitment, onboarding, HR administration, and ongoing people processes.
• Maintain HR policies and wellbeing support systems in alignment with staff feedback and co‑produced organisational culture.

Finance & Administration:

• Oversee budgets, day‑to‑day financial processes, working with an accountant, and financial reporting.
• Work with the Director on long‑term financial planning.
• Keep policies up to date and ensure regulatory compliance.
• Lead GDPR, data protection, and risk management.

Marketing & Communications (administrative support):

• Support the organisation to deliver timely newsletters by coordinating the content, managing the template and sending the newsletters
• Manage the organisation's online presence by making website updates and posting on socials from the content provided by the team.

Workload and priorities will be agreed with the Director to ensure the scope of the role is manageable within part‑time hours.

Skills and experience required

• Strong organisational and administrative skills across operations, HR, finance, governance and communications
• Financial literacy, including bookkeeping, budgeting, and liaising with external accountants
• HR administration experience, including recruitment, onboarding, and record keeping
• Proficient in IT systems, CRM platforms, data security protocols, and website/content management
• Excellent communication and interpersonal skills with confidence, liaising with the Directors
• Ability to manage competing priorities, respond to ad hoc requests, and work independently with initiative
• Experience in a charity or small organisation
• Experience with CRM systems used in membership/support services
• Interest in women’s services or trauma‑informed practice
• Desire to work in a purpose‑led role and align with our small‑team culture (essential)

Key information

• Employer: thrivin' together cic
• Locations: Hybrid, Greater Manchester, Tameside
• Role Type: Fixed term
• Salary: £32,000 pro rata Actual £12,813 per annum 14 hours per week1 year contract (extension subject to funding)
• Working Hours: Part-Time

To apply for this role:

Application deadline: Tuesday 20 January 2026 12 noon · Interview date: Wednesday 28 January 2026 online

To apply, please email your CV, a 1-page covering letter outlining your experience, skills, and interest in the role, and two references (references will be requested after the interview) to [e-mail]

We kindly ask that you do not submit a AI-generated covering letter and/or CV

More about this role

• Closing Date: Tuesday 20th January 2026 at 12:00pm
• Closing Time: 12:00 noon
• Anticipated Interviews Week Commencing: Monday, January 26, 2026 - 12:00
• Anticipated Interview Date: Wednesday, January 28, 2026 - 12:00
• Contact Name: Nadine Ashworth
• Contact Information: [e-mail]
• Employee Benefits: Pension contributionRemote workingValues-led friendly teamOpportunities for training and development
• Flexible Working Options: Remote Working, Part time
• Working Pattern Details: Our current operational days are Tuesday, Wednesday and Thursday. We offer flexible working with agreement.
  This role is hybrid however the majority of the role will be remote (home-working) with occasional meetings in Tameside at our office or across Greater Manchester (envisaged monthly).
• Would You Consider A Job Share For The Role?: Yes