Onsite IT Engineer — Glasgow & Edinburgh

Getronics; Glasgow; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

A global technology leader in the UK is seeking an Onsite Engineer to provide IT support across Glasgow and Edinburgh. The role includes troubleshooting, liaising with service desks, and installing computer systems. Candidates should have prior IT support experience, strong communication, and analytical skills. Flexible working options available along with a comprehensive benefits package, including generous holiday and training opportunities. Join us to help develop and deliver innovative IT solutions while maintaining a focus on customer satisfaction.

Benefits

Flexible working options

25 days holiday plus bank holidays

Employee Referral Scheme

Private medical cover after 12 months

Company Pension Scheme

Qualifications

• Relevant experience working in an IT support role.
• Ability to work as a team and build strong relationships.
• Strong analytical capability to troubleshoot issues.

Responsibilities

• Respond and resolve all assigned calls within prescribed SLAs.
• Liaise with Service Desk and clients for issue resolution.
• Install and configure desktop/laptop products.

Skills

IT support experience

Strong communication skills

Analytical capability

Time management

Microsoft Windows

Problem analysis techniques

Job description

A global technology leader in the UK is seeking an Onsite Engineer to provide IT support across Glasgow and Edinburgh. The role includes troubleshooting, liaising with service desks, and installing computer systems. Candidates should have prior IT support experience, strong communication, and analytical skills. Flexible working options available along with a comprehensive benefits package, including generous holiday and training opportunities. Join us to help develop and deliver innovative IT solutions while maintaining a focus on customer satisfaction.