Night Auditor: Seamless Night Front Desk & Reports

Spirehotels; Gloucester; On-site; GBP 40,000 - 60,000; Part time

Job summary

A well-known hospitality company in Gloucester is looking for a Night Auditor to provide exceptional service and ensure seamless guest experiences. The role involves managing guest check-ins and check-outs, preparing financial reports, and resolving guest concerns. Candidates should possess strong customer service skills, attention to detail, and prior experience in hospitality services. A high school diploma is required, and knowledge of PMS systems is preferred.

Benefits

Early pay or earned wage access

Dental and vision benefits

Matched 401K

Paid time off

Wellness programs

Hotel discounts

Qualifications

• 1-year experience as a Guest Services Agent required.
• Hotel experience preferred.
• CPR/First Aid Certification.

Responsibilities

• Deliver unparalleled service to guests and resolve concerns.
• Prepare daily Food & Beverage revenue reports.
• Conduct check-ins and check-outs efficiently.

Skills

Attention to detail

Customer service

Mathematical skills

Computer skills

Education

High school diploma or equivalent

Tools

PMS systems

Microsoft Suite (Outlook, Word, Excel)

Job description

A well-known hospitality company in Gloucester is looking for a Night Auditor to provide exceptional service and ensure seamless guest experiences. The role involves managing guest check-ins and check-outs, preparing financial reports, and resolving guest concerns. Candidates should possess strong customer service skills, attention to detail, and prior experience in hospitality services. A high school diploma is required, and knowledge of PMS systems is preferred.