Night Auditor - Crowne Plaza Stratford Upon Avon Front Office · Crowne Plaza Stratford Upon Avon

Valor Hospitality Partners, LLC; Stratford-upon-Avon; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading hospitality company in Stratford-upon-Avon is seeking Night Owls for their Front Office team. You will work flexible night shifts handling night audits, assisting guests with late check-ins, and ensuring guest safety. The role demands calmness under pressure and proactive preparedness for the day ahead. Competitive pay at £15,612.48 annually, alongside various perks like discounted hotel stays and wellbeing programs. This is an excellent opportunity for those looking to develop their career in hospitality.

Benefits

Team member rates at UK hotels

Discounted stays for friends and family

50% discount in restaurants and bars

Free meals while on duty

Access to high-street discounts

Savings on bikes through Cycle To Work Scheme

Generous refer-a-friend bonuses

Healthcare Cash Plan options

Wellness activities and Employee Assistance Programme

Qualifications

• Experience in a hospitality setting is beneficial.
• Flexibility to adapt to varying shift patterns.
• Willingness to engage in career training and apprenticeships.

Responsibilities

• Complete night audits and support late check-ins.
• Perform end-of-day procedures and health checks.
• Maintain safety and security of hotel guests.

Skills

Ability to work calmly under pressure

Vigilance and safety consciousness

Initiative in preparing hotel for the day

Job description

£15,612.48 per annum / £12.51 per hour, 24 hours per week (3 days)

Night Owls wanted!

Working as part of the Front Office team you will work night shifts completing the night audits, supporting Guests with late check‑in, queries and early check‑outs. You will be completing end‑of‑day procedures and health and safety checks as required. The variety of this role needs someone who can work calmly under pressure and be always vigilant to keep the hotel guests and property safe and secure.

This role requires flexibility to adapt on shift and use initiative to prepare the hotel for the day ahead.

We are open 7 days a week 365 days a year and need people to work a range of shifts and days – this means great flexibility if required. We are busier generally during evenings and weekends but shift patterns and contracted hours can all be discussed at interview.

If you are looking for career training we offer nationally recognised apprenticeships which sit alongside our detailed brand training – you can view the most popular courses on our careers pages.

In addition to competitive rates of pay, we also offer:

• Valor team member rates at our UK hotels, with rooms from just £30 Bed and Breakfast.
• Discounted stays for friends and family.
• 50% discount when dining in our restaurants and bars.
• Free meals while on duty, keeping you well‑fueled.
• Access to high‑street discounts on a range of shops, experiences and more.
• Up to 40% savings on a wide range of bikes, with our Cycle To Work Scheme.
• Generous refer‑a‑friend bonuses, starting at £250.

Caring for your health and wellbeing, both in and outside of work

• A calendar of wellness activities – from healthy lunches to wellbeing walks and pay day treats, not forgetting our annual #HealthyHabits campaign.
• Access to our Employee Assistance Programme, providing free confidential advice, 24/7, for you and your family, supporting physical, mental and financial wellbeing.
• Healthcare Cash Plan options, from just £5 per month.

Supporting your hospitality career growth

• Fully funded apprenticeship programmes.
• Internal development programmes, designed to support you as you grow within your role.
• Monthly and annual team member service awards, making sure your achievements are recognised and celebrated.

Fancy joining our team?

We are an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

Across the UK, we currently operate 37 hotels across leading brands such as Crowne Plaza, Holiday Inn, voco, DoubleTree by Hilton, Hilton Garden Inn, Hotel Indigo, AC by Marriott and Courtyard by Marriott. We continue to have ambitious development and growth plans for 2025 and beyond.