National Service Director – Security Solutions

Ocular Integration Limited; Broxtowe; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading security systems integrator in the UK seeks a Senior Manager for its service department to oversee operational and commercial responsibilities. The role demands strong leadership skills, proven experience in managing service functions, and a focus on customer relationships. You will lead the service team to deliver exceptional services, manage budgets, and implement efficiency strategies. This position offers competitive benefits including flexible working and a commitment to diversity and equality.

Benefits

Flexible Working, Around Core Hours

Life Assurance (4 x Annual Salary)

Carry Over Holidays (Up To 5)

Reward & Recognition Programme

Long Service Rewards

Qualifications

• Minimum of five years’ experience leading a similar function.
• Strong budgetary understanding with a proven record of operational efficiencies.
• Excellent written and communication skills.

Responsibilities

• Deliver class-leading service and manage KPIs.
• Build and manage a high-performing team.
• Budget responsibility for the service department.
• Develop strong relationships with customers.

Skills

Customer focus

Leadership

Budget management

Operational efficiency

Excellent communication

Education

Degree or equivalent professional qualification

Job description

A leading security systems integrator in the UK seeks a Senior Manager for its service department to oversee operational and commercial responsibilities. The role demands strong leadership skills, proven experience in managing service functions, and a focus on customer relationships. You will lead the service team to deliver exceptional services, manage budgets, and implement efficiency strategies. This position offers competitive benefits including flexible working and a commitment to diversity and equality.