Luxury Housekeeping Supervisor – Guest Experience Lead

Fairmont; Hamilton; On-site; GBP 30,000 - 40,000; Full time

Job summary

A luxury hotel in Hamilton is looking for a Housekeeping Supervisor to lead and support the housekeeping team. The role requires at least two years of experience in housekeeping at a luxury hotel and one year in a supervisory capacity. Responsibilities include training team members, ensuring cleanliness of assigned areas, and responding to guest requests. This position requires excellent communication skills, strong work ethic, and the ability to manage a demanding environment. Join a team committed to providing exceptional guest experiences.

Qualifications

• Minimum of 2 years housekeeping experience in a luxury hotel environment.
• At least 1 year of supervisory experience preferred.
• Must be physically fit to perform various tasks.

Responsibilities

• Supervise and coach team members’ performance.
• Ensure cleanliness of guest corridors, rooms, and other areas.
• Respond to guests’ special requests in a timely manner.

Skills

Excellent communication skills

Organizational skills

Strong work ethic

Interpersonal skills

Problem-solving abilities

Education

High school diploma

Hospitality degree

Tools

Property Manager software

Microsoft Office

Job description

A luxury hotel in Hamilton is looking for a Housekeeping Supervisor to lead and support the housekeeping team. The role requires at least two years of experience in housekeeping at a luxury hotel and one year in a supervisory capacity. Responsibilities include training team members, ensuring cleanliness of assigned areas, and responding to guest requests. This position requires excellent communication skills, strong work ethic, and the ability to manage a demanding environment. Join a team committed to providing exceptional guest experiences.