Luxury Day Concierge & Resident Services Lead

Rendall & Rittner Limited; City of London; On-site; GBP 28,000 - 34,000; Full time

Job summary

A leading property management company in Chelsea Barracks seeks a Day Concierge to create a welcoming and safe environment for residents and guests. Ideal candidates will have extensive customer service experience and the ability to lead a team. Join a collaborative workplace offering competitive compensation, career growth opportunities, and excellent perks, including a pension plan. Candidates must be eligible to work in the UK.

Benefits

Fully funded training programmes

Exclusive savings on various services

Employee Assistance Programme

Team uniform provided

Pension scheme

Qualifications

• Passionate about creating a positive and safe environment.
• Proven track record of delivering exceptional customer service.
• Skilled in managing complaints and enhancing team performance.

Responsibilities

• Create a welcoming atmosphere for residents and guests.
• Lead and inspire a team focused on customer satisfaction.
• Act as the main point of contact for inquiries and feedback.

Skills

Customer service expertise

Team collaboration

Proactivity

Feedback handling

Job description

A leading property management company in Chelsea Barracks seeks a Day Concierge to create a welcoming and safe environment for residents and guests. Ideal candidates will have extensive customer service experience and the ability to lead a team. Join a collaborative workplace offering competitive compensation, career growth opportunities, and excellent perks, including a pension plan. Candidates must be eligible to work in the UK.