Logistics Desk Planner: Efficient Ops & Service Excellence

Thames Water Utilities Limited; Reading; On-site; GBP 34,000 - 40,000; Full time

Job summary

A leading utility company in Reading is seeking a Logistics Desk Planner to facilitate work progress and ensure compliance while delivering excellent customer service. The position offers a salary of up to £40,000 per annum, increasing to 30 days holiday with service, along with a contributory pension and health assessments. Candidates should have strong IT skills, experience in fast-paced environments, and a passion for customer service. Apply soon to ensure your chance at this opportunity.

Benefits

26 days holiday plus bank holidays

Contributory pension

Personal Medical Assessments

Wider benefits scheme

Qualifications

• Experience of working under pressure in fast‑paced environments.
• Able to engage with internal and external stakeholders.
• Fully competent at using appropriate Company IT systems and Office software.

Responsibilities

• Facilitating work progress ensuring compliance and cost-effectiveness.
• Delivering high levels of customer service.
• Assisting operational events and pollution incidents as required.

Skills

Understanding of Work Management Processes and Systems

Customer service skills

Attention to detail

Experience in fast-paced environments

Strong IT skills in Microsoft Office

SAP knowledge

Job description

A leading utility company in Reading is seeking a Logistics Desk Planner to facilitate work progress and ensure compliance while delivering excellent customer service. The position offers a salary of up to £40,000 per annum, increasing to 30 days holiday with service, along with a contributory pension and health assessments. Candidates should have strong IT skills, experience in fast-paced environments, and a passion for customer service. Apply soon to ensure your chance at this opportunity.