Level 6 Digital Technology Solutions Professional – IT Consultant Apprentice - Melton

Mars, Incorporated; Melton Mowbray; On-site; GBP 24,000; Full time

Job summary

A leading global company in Melton Mowbray is offering an apprenticeship as an IT Consultant. Over three years, you will learn to support factory IT and gain hands-on experience across automation and operational technology. Suitable candidates will have a passion for technology, strong problem-solving skills, and relevant qualifications in English, Maths, and IT. This role provides competitive salary and a funded degree opportunity.

Benefits

Fully funded BSc (Hons) degree

Paid industry experience

Competitive salary and benefits package

Qualifications

• Passionate about technology and eager to learn.
• Willingness to engage in practical tasks.
• Strong communication skills.

Responsibilities

• Act as a first point of contact for IT issues.
• Support site teams with IT tools and systems.
• Assist with maintaining site’s factory IT.

Skills

A strong interest in IT, engineering, or digital systems

Good problem-solving skills

Confidence communicating with different teams

Organisational skills

Attention to detail

Proactive approach

Education

GCSE’s English and Maths grade 4/C above

A-level (BBC) or equivalent

Tools

Microsoft Excel

SQL

Job description

Job Description

Level 6 Digital Technology Solutions Professional – IT Consultant Apprentice

Duration: 3 years

Qualification: BSc (Honours) Digital and Technology Solutions (IT Consultant)

Salary: £24,000

As a Level 6 Digital Technology Solutions Apprentice specialising in IT Consultancy will play a key role in supporting factory IT that keep our production lines running smoothly and safely. You’ll learn how technology underpins modern manufacturing and gain hands‑on experience working across automation, infrastructure, data, and operational technology.

You will work alongside experienced IT and Engineering teams, gradually taking more responsibility as your skills grow. By the end of the programme, you’ll be equipped to support, design, and improve factory IT solutions that directly impact our production performance and business operations.

This is an exciting opportunity to develop into a highly skilled IT professional with a deep understanding of manufacturing technology.

What are we looking for?

This apprenticeship is suitable for someone who is passionate about technology, curious about how factories operate, and eager to learn in a hands‑on environment.

Qualifications

• GCSE’s English and Maths grade 4/C above
• A‑level (BBC) or Level 3 BTEC (Distinction, Merit, Merit) or T-level (Merit), or Level 3 apprenticeship – this does not have to be in computing or IT
• A strong interest in IT, engineering, or digital systems
• Good problem‑solving skills and willingness to get involved in practical tasks
• Confidence communicating with different teams and asking questions
• Organisational skills and attention to detail
• A proactive, self‑driven approach to learning and personal development

Key Responsibilities

Throughout the apprenticeship, you will develop both technical and consultancy skills through real-world projects and responsibilities such as:

1. Supporting Factory IT Operations

• Act as a first point of contact for IT issues impacting production systems and equipment.
• Support site teams (Operations, Engineering, Maintenance) with IT tools and systems they rely on daily.

• Support the implementation of factory IT projects following global standards and best practices.
• Assist with maintaining the site’s factory IT understanding long‑term technology needs.
• Help manage IT assets, including inventory, health checks and lifecycle planning.
• Learn to create and monitor Key Performance Indicators for system performance, availability, and reliability.

3. Developing Consultancy Skills

• Build strong working relationships with production, engineering, and external suppliers.
• Understand business needs and help translate them into IT requirements.
• Participate in meetings to explain technical issues in a clear and simple way.
• Support communication and awareness of new IT tools, solutions, and services across the site.

4. Problem Solving & Continuous Improvement

• Assist with issue resolution for factory IT systems and elevate problems when needed.
• Work with Engineering and Maintenance teams to update procedures and drive improvements.
• Contribute ideas for digital and automation enhancements within the factory environment.

Technical Skills You Will Develop

You will build capability in key Digital & Technology Solutions areas, including:

• Server and virtual infrastructure administration
• Network fundamentals (e.g., Cisco architectures)
• Database concepts and SQL
• IT/Organisation Technology security principles
• Cloud and enterprise systems awareness
• Data handling, reporting and advanced Excel/VBA
• Understanding automation layers in manufacturing
• Maintain and troubleshoot factory IT infrastructure across automation levels

All required technical training is provided and supported through the apprenticeship programme.

Apprenticeship Requirements & Schedule

The apprenticeship requires you to attend a fully funded residential over the course of the programme. Subject to change, the timetable is as follows:

• Year 1: September – end November
• Year 2: 1 week in September, January and May
• Year b> September

What You’ll Gain

• A fully funded BSc (Hons) Digital & Technology Solutions – IT Consultant degree
• 3 years of paid, real‑world industry experience
• Skills in IT consultancy, infrastructure, automation and digital transformation
• Opportunity to progress into roles such as Factory IT Specialist, Database Administrator, Controls Engineer

What can you expect from Mars?

• Work with like‑minded and talented associates, all guided by The Five Principles.
• Join a purpose driven company, where we’re striving to build the world we want tomorrow, today.
• A strong focus on learning and development support from day one, including access to our in‑house Mars University.
• An industry competitive salary and benefits package, including company bonus.