Level 3 Customer Service Specialist – World Options

Access Industry; Liverpool; On-site; GBP 15,000 - 18,000; Full time

Job summary

A logistics and delivery solutions company in Liverpool is looking for a motivated Sales and Customer Service Apprentice. This entry-level position involves making outbound calls to clients, preparing proposals, and promoting delivery services. The role offers full training, a flexible schedule, and growth opportunities in a supportive work environment. A competitive salary of £15,000 – £18,000 is provided.

Benefits

Competitive salary

30 hours per week with flexibility

Professional development opportunities

Holiday pay

Regular staff days out

Responsibilities

• Make outbound sales calls to prospective business clients.
• Prepare proposals and quotes for new customers.
• Upsell and promote the UK same day delivery service.
• Build strong relationships and find the right delivery solutions.

Skills

Comfortable speaking with businesses over the phone

Organised and proactive with your time

Interest in developing a career in logistics, sales or customer service

Job description

Our partner company, World Options Ltd, is looking for a motivated and confident individual to join their team as a Sales and Customer Service Apprentice. This is a great opportunity to begin a career in logistics and parcel delivery solutions, working with both UK and international services.

What You’ll Be Doing:

• Making outbound sales calls to prospective business clients
• Preparing proposals and quotes for new customers
• Upselling and promoting our UK same day delivery service
• Building strong relationships and helping customers find the right delivery solutions

What You’ll Gain:

• Full training and ongoing support
• Experience in a fast growing industry
• Career progression opportunities

To apply you need:

Please send a CV and covering letter to express your interest in this vacancy.

• Comfortable speaking with businesses over the phone
• Organised and proactive with your time
• Interested in developing a career in logistics, sales or customer service

Other benefits we offer:

• Competitive salary of £15,000 – £18,000.
• 30 hours per week, offering flexibility and a healthy work-life balance.
• Relaxed and friendly workplace environment.
• Opportunities for professional development and career growth.
• Holiday pay and regular staff days out to foster team collaboration and camaraderie.