Learning and Development Administrator

University of Leeds; Leeds; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

A prestigious educational institution is seeking a proactive individual for an administrative role. This position is targeted at current employees and involves managing a high volume of inquiries and bookings to support staff and postgraduate researchers. The successful candidate will demonstrate strong customer service and organisational skills, contributing to the development of a variety of courses and resources. This role offers a hybrid working model and a broad range of benefits, including generous holidays and professional development opportunities.

Benefits

26 days holiday plus 16 Bank Holidays

Discounted gym membership

Access to training courses

Qualifications

• Professional and proactive individual needed for administrative support.
• Experience in handling high volumes of enquiries and bookings.
• Ability to manage multiple tasks under tight deadlines.

Responsibilities

• Co-ordinate and respond to enquiries from staff and researchers.
• Prepare resources for various courses and events.
• Support continuous improvement and organisational change.

Skills

Customer service skills

Organisational skills

Attention to detail

Job description

This role is open to University of Leeds employees only.

This role will be based on the university campus with scope for it to be undertaken in a hybrid manner. We are also open to discussing flexible working arrangements.

The Organisational Development and Professional Learning (OD&PL) team contributes to the continued success of our university by providing a range of courses, events, resources and advice to support the learning and development of our staff and postgraduate researchers. We also support organisational development, working closing with colleagues throughout the University to support continuous improvement and organisational change. This is an exciting opportunity for someone who is looking for a varied and interesting administrative role.

We are looking for a professional and proactive individual to join us and bring their experienced customer service skills to the delivery of this key service. With over 9000 staff and over 2500 postgraduate researchers as our customers, the administration team co-ordinates and responds to high volumes of enquiries, bookings and preparation of resources. We work to tight deadlines and require proficient organisational and attention to detail skills to manage a variety of tasks and demands.

• 26 days holiday plus approx.16 Bank Holidays/days that the University is closed by custom (including Christmas) – That’s 42 days a year!
• Health and Wellbeing: Discounted staff membership options at The Edge, our state-of-the-art Campus gym, with a pool, sauna, climbing wall, cycle circuit, and sports halls.
• Personal Development: Access to courses run by our Organisational Development & Professional Learning team.
• Access to on-site childcare, shopping discounts and travel schemes are also available.

And much more!

To explore the post further or for any queries you may have, please contact: