Key Account Manager, EMEA

SPX Corporation; Worcester; On-site; GBP 55,000 - 75,000; Full time

Job summary

A leading HVAC solutions provider in the United Kingdom is seeking a Key Account Manager to drive sales and manage relationships with high-value clients. Ideal candidates will have commercial expertise, exceptional communication skills, and a deep understanding of HVAC technologies. This role offers opportunities for project management and strategic insight within a collaborative team environment.

Qualifications

• Proven track record of driving sales and managing high-value accounts.
• Exceptional communication and interpersonal skills.
• Deep understanding of HVAC technologies and industry trends.

Responsibilities

• Take full ownership of key client relationships.
• Achieving and exceeding sales targets for key accounts.
• Stay informed on market trends and provide strategic insights.

Skills

Client Relationship Management

Commercial expertise

Results driven

Industry Knowledge

Project Delivery

Education

Bachelor’s degree (BS) in Mechanical Engineering, Business or related field

Tools

Windows Word

Excel

PowerPoint

Teams

CRM software

Job description

How you will make an Impact (Job Summary)

Key Account Management (KAM) significantly impacts HVAC Cooling EMEA by improving customer retention, increasing revenues, and fostering stronger, more profitable relationships with our key clients. It focuses on building deep, strategic dealings with a select group of high-value customers, leading to increased loyalty, lifetime value, and overall business growth

What you can expect in this role (Job Responsibilities)

While each day brings new opportunities to SPX, your core responsibilities will be:

Take full ownership of key client relationships, ensuring the identification and delivery of customized Cooling solutions that align with business objectives.

Revenue & Profitability growth -

Achieving and exceeding sales targets for key accounts by securing new contracts, upselling services, and driving sustainable revenue growth.

Market & Competitive insight -

Stay informed on market trends, technological advancements, and customer needs to provide strategic insights and recommendations to clients and within SPX.

Collaborate with Global KAM, Engineering, & Operations to ensure timely and profitable delivery of proposals, presentations and bids for new business.

Project Management -

It includes active management of project activities, tracking progress, and making adjustments as needed. Ensuring projects are delivered on time and to budget.

Reporting & Forecasting

Provide regular updates on account status, sales performance, and market developments to senior management & maintain accurate forecasting.

What we are looking for (Experience, Knowledge, Skills, Abilities, Education)

We each bring something to the table, and we are looking for someone who has:

Required Experience

• Commercial expertise: Proven track record of driving sales and managing high-value accounts within HVAC or related sectors. Strong commercial acumen, with experience in negotiating and closing complex contracts while maximizing profitability.
• Client Relationship Management: Exceptional communication and interpersonal skills, with the ability to build and maintain relationships with senior decision-makers and key stakeholders. Ability to anticipate and address client needs, ensuring satisfaction and long-term retention.
• Results driven: Strong commercial acumen, with experience in negotiating and closing complex contracts while maximizing profitability.
• Industry Knowledge: Deep understanding of HVAC technologies, energy-efficient systems, and industry trends. Ability to clearly articulate technical solutions in a commercially compelling manner
• Project Delivery: Proven track record of delivering complex solutions to customers on time and within budget. Experience of working with large EPCs is essential

Preferred Experience, Knowledge, Skills, and Abilities

• Proficiency with Windows Word, Excel, PowerPoint, Teams & CRM software
• Experience of running small, multi-disciplined team
• Excellent literacy and numeracy skills
• Solution driven & problem solving orientated
• Aligning Performance for Success
• Facilitating Change
• Building Strategic Work Relationships
• Gaining Commitment
• Planning and Organizing
• Team worker that will equally contribute to the success of the team
• Proactive
• Ethical conduct

Education & Certifications

• Bachelor’s degree (BS) in Mechanical Engineering, Business or related field.
• HVAC – specific certifications will be advantageous