IT Services Technician - Rotherham

Cepac; Rotherham; On-site; GBP 26,000 - 31,000; Full time

Job summary

A leading independent manufacturer in Rotherham seeks an IT Services Technician to support service requests and ensure business continuity. The ideal candidate has experience in Microsoft environments and strong troubleshooting skills. The role offers a salary up to £30,810, generous bonus scheme, and additional benefits including annual leave and a contributory pension scheme.

Benefits

Generous annual bonus scheme

Contributory Pension Scheme

Annual Leave up to 25 days plus public holidays

Death in Service up to four times basic salary

Qualifications

• Supporting a Microsoft Enterprise End-User environment.
• Deployment and management of end-user endpoints.
• Strong background in 1st and 2nd line support.

Responsibilities

• Provide prompt responses and effective resolutions to IT service requests.
• Support business continuity through IT services.

Skills

Microsoft Enterprise End-User support

Hardware/software troubleshooting

Networking technologies

Cyber Security best practices

Telephony and Mobile Communications

Analytical skills

Time management

Job description

Job vacancies: IT Services Technician - Rotherham

Your role

Cepac is a leading independent manufacturer of corrugated packaging with four sites across the UK.

Due to the expansion of our IT Department, we are looking to recruit an IT Services Technician to join our team based in Manvers, Rotherham.

The ideal candidate will be an integral member of the IT Service Delivery Team providing prompt responses and effective resolutions to L1 & L2 requests for service and support generated within the business in order to support business continuity.

The ideal applicant must be able to demonstrate the following proficiencies:

• Supporting a Microsoft Enterprise End-User environment. Latest Windows OS, Print Servers,
  DHCP, DNS.
• Deployment, configuration, and management of end user endpoints.
• Thorough hardware/software troubleshooting skills and methods.
• Basic understanding of Enterprise Endpoint Cloud technologies. Endpoint Manager/Intune.
• Basic understanding and support of networking technologies/methodologies.
• Awareness of Cyber Security best practices.
• Telephony and Mobile Communications.

With the following skills:

• Strong background in 1 st and 2 nd line support
• Abilities to install and administer computer hardware, software, and network components
• Time management and prioritisation skills
• Analytical, troubleshooting, and problem-solving skills
• Effective verbal, presentation and listening communications skills
• Effective written communications skills

The benefits offered:

• Salary range up to £30,810 depending on experience
• Working hours - 40 hours per week, Monday to Friday
• Generous annual bonus scheme
• Generous Contributory Pension Scheme
• Annual Leave (increasing with service) up to 25 days plus public holidays
• Death in Service up to four times basic salary

Meadows Road, Brookfield Park
Manvers, Wath Upon Dearne
Rotherham
S63 5DJ
Tel: [phone]
Fax: [phone]

Paper Mill Road, Rawcliffe Bridge
Goole
East Riding of Yorkshire
DN14 8SL
Tel: [phone]
Fax: [phone]