Income Reconciliation Assistant

We Manage Jobs(WMJobs); Stoke-on-Trent; On-site; GBP 26,000 - 29,000; Full time

Job summary

A local authority organization in Stoke-on-Trent is seeking a detail-oriented Income Reconciliation Assistant to manage and reconcile income, ensuring accurate financial processing. The role requires strong attention to detail, problem-solving skills, and the ability to work under pressure. Candidates should be adept at communication and have the ability to learn financial reconciliation. This position offers a chance to contribute significantly to public services, with support for year-end financial processes.

Qualifications

• Strong attention to detail and accuracy.
• Experience in financial reconciliation and income processing.
• Ability to work under pressure and meet deadlines.

Responsibilities

• Manage and reconcile income for the authority.
• Ensure payments are processed accurately and discrepancies resolved.
• Support year-end financial reconciliation.

Skills

Attention to detail

Problem-solving skills

Communication skills

Financial reconciliation experience

IT skills

Job description

• Directorate: Resources
• Section: Revenues
• Location: Civic Centre
• Grade: Level 5
• */ //> Salary: £26,403 - £28,598
• Hours: 37 – Full Time

This advert is open to both Internal and External applicants.

We are looking for a detail‑oriented and proactive Income Reconciliation Assistant to join our Finance team.

You will play a key role in managing and reconciling income for the authority, ensuring payments are processed accurately, discrepancies resolved, and compliance maintained with financial policies and legislation.

Reconcile income from multiple sources, including Direct Debits, standing orders, and bank transfers.

Investigate and resolve payment discrepancies and customer queries.

Process refunds, returned payments, and allocate suspense items.

Prepare reports and support year‑end financial reconciliation.

Work closely with colleagues across the Council to ensure accurate and timely income management.

What We’re Looking For

Strong attention to detail and accuracy.

Experience or ability to learn financial批 reconciliation and income processing. Good IT skills and ability to use financial systems.

Ability to work under pressure and meet deadlines, especially during year‑end. Excellent communication and problem‑solving skills.

Why Join Us?

You’ll be part of a dedicated team ensuring the financial integrity of the Council.

This is a hands‑on position where your attention to detail will make a real difference. If you’re looking for a role that combines responsibility, problem‑solving, and the chance to contribute to essential public services, this is the opportunity for you.

We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and we expect all our employees and volunteers to share this commitment. This position is exempt under the Rehabilitation of Offenders Act 1974 and the successful applicant will be subject to a criminal record check from the Disclosure and Barring Service (DBS).

please note that if an employee who is currently at risk of redundancy within the organisation applies for this vacancy their application will receive priority. If this happens you will be advised accordingly.

Equality, Diversity and Inclusion

At Stoke-on-Trent City Council, we believe our.inf team [some text] ...

To Apply прекращ - please visit our website https://webrecruitment.stoke.gov.uk/wrl/ If you have any queries or want an application form in another format, please email [e-mail] or call us on 01782 238189.