Import and Export Manager

Eurosoft UK Ltd; Malvern; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading logistics firm in the UK is seeking an experienced Import & Export Manager to oversee international and domestic shipments. The role involves ensuring compliance with customs regulations and negotiating rates with logistics providers. Successful candidates will have proven experience in import/export operations and strong knowledge of freight processes. This full-time position is office-based in Malvern, offering a competitive salary between £30,000 and £40,000 annually, with a potential year-end bonus.

Benefits

Potential for discretionary end-of-year bonus

Company Benefits Package

Qualifications

• Proven experience in an Import/Export environment.
• Strong knowledge of air and road freight operations.
• Solid understanding of customs procedures and international trade compliance.

Responsibilities

• Oversee and coordinate international and domestic shipments via air and road freight.
• Ensure compliance with customs regulations and international trade laws.
• Negotiate rates and service agreements with logistics providers.

Skills

Strong knowledge of air and road freight operations

Excellent communication and stakeholder management abilities

Strong organisational and problem-solving skills

Tools

Logistics systems

Microsoft Office

Job description

Salary & Benefits

• £30,000 – £40,000 per annum (dependent on experience)
• Potential for discretionary end-of-year bonus
• Company Benefits Package

Location: Malvern, Worcestershire (Office-based) Monday Friday, 9:00am 5:00pm

Company Overview

Our client is an established manufacturer and supplier of construction products, operating across the UK, Europe, and America. With a strong reputation for quality, reliability, and long‑term client relationships, the company continues to grow its international footprint and is seeking an experienced Import & Export Manager to support and optimise global logistics operations.

Role Overview

The Import & Export Manager will be responsible for overseeing and coordinating international and domestic shipments via air and road freight, ensuring efficient, compliant, and cost-effective movement of goods. This role plays a key part in maintaining smooth supply chain operations across multiple regions.

Key Responsibilities

• Manage end‑to‑end import and export operations for air and road freight
• Coordinate shipments across the UK, EU, and Americas
• Ensure full compliance with customs regulations, Incoterms, and international trade laws
• Prepare, review, and manage all shipping and customs documentation
• Liaise with freight forwarders, carriers, customs brokers, and internal stakeholders
• Monitor delivery schedules, resolving delays or issues proactively
• Negotiate rates and service agreements with logistics providers
• Maintain accurate shipment records and reporting
• Identify opportunities to improve efficiency and reduce logistics costs
• Support continuous improvement within the supply chain function

Skills & Experience Required

• Proven experience in an Import/Export environment
• Strong knowledge of air and road freight operations
• Solid understanding of customs procedures, documentation, and international trade compliance
• Experience managing shipments across multiple international regions
• Strong organisational and problem‑solving skills
• Excellent communication and stakeholder management abilities
• Proficient in logistics systems and Microsoft Office

Desirable

• Experience within manufacturing or construction related environment
• Knowledge of EU and US customs processes

Personal Attributes

• Detail‑oriented with a proactive mindset
• Able to work independently and manage multiple shipments simultaneously
• Commercially aware and solutions‑focused
• Reliable, professional, and adaptable in a fast‑paced environment