Hybrid Engagement Lead: Data-Driven Training & Outreach

Local Government Ombudsman; Coventry; Hybrid; GBP 32,000 - 38,000; Full time

Job summary

A public service organization is seeking an Engagement Officer to shape engagement with local authorities and social care providers. This role involves leading engagement activities, delivering training, and using data to develop impactful outreach. Ideal candidates possess a level 5 qualification in communications or equivalent experience, have strong presentation skills, and can engage effectively with diverse audiences. The position offers hybrid working options and a salary range of £32,780 to £37,069 per annum, with comprehensive benefits.

Benefits

Pension scheme

Flexible working arrangements

Learning and development opportunities

Generous family-friendly leave

Season ticket loan

Wellbeing programs

Civil Service Sports Club membership

Eye care reimbursement

Cycle to Work Scheme

Reasonable adjustments support

Qualifications

• Skilled in using data to drive activity and evaluate impact.
• Experience delivering presentations to professional audiences.
• Professional experience in engagement and communication.

Responsibilities

• Lead engagement activities, deliver training and presentations.
• Create content for multiple channels including social media.
• Use data to target work effectively.
• Develop and deliver engagement with the private social care sector.

Skills

Data-driven activity evaluation

Presentation skills

Education

Communications, PR, or engagement qualification (level 5 or above)

Job description

A public service organization is seeking an Engagement Officer to shape engagement with local authorities and social care providers. This role involves leading engagement activities, delivering training, and using data to develop impactful outreach. Ideal candidates possess a level 5 qualification in communications or equivalent experience, have strong presentation skills, and can engage effectively with diverse audiences. The position offers hybrid working options and a salary range of £32,780 to £37,069 per annum, with comprehensive benefits.