Hybrid Credit Hire File Handler – Pre-Litigated Strategy

Davies; Birmingham; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

A leading legal services provider in Birmingham is looking for a Credit Hire File Handler. In this permanent full-time role, you will investigate credit hire claims and manage your own caseload. The ideal candidate has experience in credit hire, strong communication skills, and the ability to work under pressure. This position offers a hybrid working model and several benefits, including generous holiday allowances and a pension scheme.

Benefits

25 days holiday per year

Hybrid working

Simply Health Care Cash Plan

Pension Contribution

Davies Incentive Plan

WeCare health support

Death In Service

Cycle to Work Scheme

Season Ticket Loan

Gym Flex

Qualifications

• 3+ GCSEs are essential; a degree is preferable.
• Excellent listening and verbal communication skills.
• Experience handling credit hire files for at least 12 months.

Responsibilities

• Investigate complex credit hire claims.
• Manage own caseload and conduct technical investigations.
• Make decisions and maintain calm under pressure.

Skills

Credit hire experience

Excellent communication skills

Good IT skills

Ability to work under pressure

Negotiation skills

Education

GCSEs or equivalent

Degree or LPC

Tools

Microsoft Word

Outlook

Case Management System

Job description

A leading legal services provider in Birmingham is looking for a Credit Hire File Handler. In this permanent full-time role, you will investigate credit hire claims and manage your own caseload. The ideal candidate has experience in credit hire, strong communication skills, and the ability to work under pressure. This position offers a hybrid working model and several benefits, including generous holiday allowances and a pension scheme.