HR Employee Relations Advisor

GSF Car Parts; Wolverhampton; On-site; GBP 35,000 - 45,000; Full time

Job summary

A leading motor factor business is seeking an ER Advisor to provide expert guidance on employee relations across its branch network. You will manage ER cases, support managers with policy compliance, and promote a positive workplace culture. Essential qualifications include significant ER experience, strong knowledge of UK employment law, and excellent communication skills. The position is based in Wolverhampton and offers a dynamic role in a fast-paced environment.

Qualifications

• Experience in an Employee Relations or HR Advisor role with significant ER exposure.
• Strong working knowledge of UK employment law and best practices in ER.
• Confident handling of disciplinary, grievance, absence, and performance cases.

Responsibilities

• Manage employee relations case load from start to finish.
• Provide timely advice to managers on various ER matters.
• Attend formal ER meetings and support managers.

Skills

Employee Relations Case Management

Strong knowledge of UK employment law

Excellent communication skills

Confident decision-maker

Organisational skills

Ability to work in a fast-paced environment

Attention to detail

Job description

About The Role

The ER Advisor provides expert guidance on employee relations matters across our branch network and support functions. You will support managers in handling ER cases efficiently, consistently, and in line with company policy and employment law. This role helps build a high-performing, compliant, and engaged workforce, ensuring GSF Car Parts remains a great place to work.

About You

Key Responsibilities

• Employee Relations Case Management


• Provide timely advice to managers on disciplinary, grievance, absence, performance, and conduct matters.


• Manage a varied ER case load from start to finish, ensuring fair process and accurate documentation.


• Attend formal ER meetings (virtually or on-site) as required, supporting managers and ensuring best practice.


• Support the escalation and resolution of complex cases in collaboration with the ER Manager or HRBP team.


• Maintain up-to-date ER case records, trackers, and reports.

Policy & Compliance

• Ensure all ER activities comply with UK employment law, ACAS guidelines, and GSF policies.


• Support policy reviews and updates, recommending improvements based on case trends and operational needs.


• Help ensure consistent policy application across the branch network.

Manager Coaching & Support

• Build capability within the management population by providing guidance, coaching, and clarity around HR processes.


• Deliver training sessions or briefings on ER topics, people policies, and best practice.


• Promote proactive people management to reduce ER risk.

Culture & Engagement

• Support HR initiatives aimed at improving engagement, inclusion, and wellbeing.


• Work with HRBPs to identify trends, hotspots, and opportunities to improve working practices.


• Contribute to creating a positive, supportive, and high-performance culture aligned with GSF values.

Skills, Experience & Qualifications

Essential

• Experience in an Employee Relations or HR Advisor role with significant ER exposure.


• Strong working knowledge of UK employment law and ER best practice.


• Confident managing disciplinary, grievance, absence, and performance cases end-to-end.


• Excellent communication skills—able to explain complex issues clearly to managers at all levels.


• Ability to work in a fast-paced, multi-site environment with changing priorities.


• Strong organisational skills with meticulous attention to detail.


• Confident decision-maker with sound judgement and professionalism.

About GSF Car Parts

GSF Car Parts is one of the UK’s leading motor factor businesses, supplying car parts, tools, garage equipment and consumables to customers nationwide. With a fast-paced, customer-focused culture and a growing national presence, our people are at the heart of our success. We are committed to creating a positive workplace, supporting local branches, and ensuring fair and consistent employee experiences across the business.

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