Hospitality - Store Team Leader

Benugo Limited; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A catering and hospitality company is seeking a Store Team Leader for its cafés at The Science Museum. This full-time position involves leading daily operations, ensuring a high level of customer service, and maintaining strict food safety and hygiene standards. Ideal candidates will have leadership experience in hospitality, strong communication skills, and a dedication to providing excellent visitor experiences. The job offers a competitive hourly rate and various employee benefits.

Benefits

Free lunch on shift

Endless tea and coffee

50% discount on food and soft drinks

Employee discounts at retailers

Access to Employee Assistance Programme

Qualifications

• Experience in a leadership role in hospitality or food service.
• Strong communication skills and ability to motivate team members.
• Knowledge of food safety, health and safety regulations.

Responsibilities

• Lead daily operations of cafés and restaurants at The Science Museum.
• Deliver high-quality catering and hospitality services.
• Maintain cleanliness and safety standards across all areas.

Skills

Leadership

Customer service

Food safety standards

Teamwork

Job description

We are looking for a Store Team Leader to join the team at The Science Museum.

As a Store Team Leader, you will lead and support the day-to‑day operation of our cafés and restaurants, providing a friendly, high-quality catering and hospitality service across the Science Museum. You will lead by example, motivating the team while performing a variety of practical tasks associated with food production and service, ensuring an excellent visitor experience at all times.

Job Type: Full Time - 30 Hours

Hourly Rate: £13.50ph

Key Responsibilities

Deliver catering and hospitality services across multiple locations on site

Lead, support and treat team members with respect, setting a positive example

Be visible and approachable during service periods, ensuring customer expectations are consistently exceeded

Provide a friendly, efficient and hygienic service to all customers

Ensure prompt service, high standards of presentation and fully stocked service areas

Oversee goods receipt, stock control and stock rotation of deliveries

Maintain clean, safe and tidy store, kitchen and service areas at all times

Support team members across kitchen and front‑of‑house as required to deliver an efficient service

Ensure strict adherence to food safety, health & safety and environmental standards

Attend required training and rigorously follow cleaning schedules

• To carry out regular checks of the business centre and training academy areas for maintenance, housekeeping and other health and safety issues. Report to the line manager
• To ensure in house accounting policies are adhered to and monitor food and beverage control, including performing stock take

Additional Information

Benugo has built a culture of inclusivity & progression for all employees. Not only have we retained our family‑feel culture, but we also offer a range of benefits including:

• Free lunch on shift
• Endless tea and coffee on shift
• 50% discount on food and soft drinks in all our locations, plus free tea & coffee on your days off too!
• Competitive rate
• Opportunity to develop and further your career within a fast growing an exciting company with a very prestigious list of clients
• Employee discounts at several retailers (via Hapi app) & fitness providers
• Access to our Employee Assistance Programme & our trained Mental Health First Aiders

If this sounds like the role for you, apply now!