Hire and Sales Coordinator

Key Benefit Administrators, Inc.; United Kingdom; On-site; GBP 22,000 - 28,000; Full time

Job summary

A leading rental company in Bellshill is seeking a Hire / Sales Coordinator to join their team. The role involves managing customer accounts and providing exceptional service. Ideal candidates will have strong customer service skills, be comfortable in a fast-paced environment, and possess good administrative and Microsoft Office knowledge. The position offers competitive benefits including a bonus scheme and professional development opportunities.

Benefits

Competitive annual bonus scheme

25 days holiday plus bank holidays

Life Assurance cover 3x salary

Learning & Development training opportunities

Gym discounts

Qualifications

• Ability to manage own workloads and prioritise daily activities.
• Demonstrable experience in a fast-paced environment.
• Willingness to learn technical aspects of tools.

Responsibilities

• Manage own workloads and prioritise daily activities.
• Confident telephone manner when dealing with customer enquiries.
• Produce reports using Excel.

Skills

Customer service experience

Administration

Microsoft Office knowledge

Job description

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CRS are currently assisting a leading rental company in sourcing a full time Hire / Sales Coordinator to join the existing team in the Bellshill area.

The Hire / Sales controller is required to join an expanding branch to provide full support in areas of internal client accounts. This will include customer service, dealing with regional depots and working alongside the Regional customer service Manager.

As Hire / Sales Controller you will continue to grow existing and new accounts whilst providing an excellent level of customer service.

This role requires a candidate who can work efficiently and to timescales on a daily basis. An enthusiastic and customer service orientated individual who has tool or hire experience where possible (but not essential as training is provided). Good administration and Microsoft office knowledge would be a distinct advantage.

Hire Sales Controller Responsibilities

• Manage own workloads and to prioritise daily activities
• Confident telephone manner when dealing with customer enquiries
• Work in a team environment towards specific goals
• Produce reports / excel
• Manage customer database

What We Are Looking For

• This is a fast moving and growing business requiring a candidate who can work efficiently and to deadlines
• An enthusiastic team player with demonstrable customer service experience
• Demonstrable customer service experience in a fast paced environment
• Ability to manage own workloads and prioritise daily activities
• A confident communicator, comfortable dealing with people both over the phone and email
• Willingness to learn the technical aspects of our range of tools
• Work in a team environment towards specific goals
• Experience of using MS office applications (Outlook, excel, word etc)
• Someone with tool hire experience Desirable but not essential

Benefits

• Competitive annual bonus scheme
• Salary sacrifice pension
• 25 days holiday, plus bank holidays
• Additional holiday purchase scheme
• Life Assurance cover 3x salary
• Share save scheme
• Eye care vouchers
• Learning & Development commitment to upskilling and developing people, structured in house training available alongside external training where required
• Cycle to work scheme
• Long service recognition
• Discounts a variety of discounts and rewards on thousands of well-known brands
• Discounts on HP products
• EE mobile contract discount offers
• Gym discounts
• Health Shield
• 24/7 accident helpline free joining