Highways Inspection Officer

Royal Borough of Windsor and Maidenhead; England; Hybrid; GBP 32,000 - 37,000; Full time

Job summary

A local government agency is seeking a Highways Inspection Officer to conduct safety inspections and manage public inquiries in England. This full-time role offers hybrid working and a salary range of £32,962 to £36,791. The ideal candidate will have relevant qualifications in highway safety inspections and strong communication skills. Flexible working arrangements and generous leave are included.

Benefits

32 days annual leave

Flexible working

Generous pension scheme

Free employee parking

Employee assistance programme

Qualifications

• Experience of carrying out Highway Inspections.
• Ability to work with minimal supervision.
• Experience in planning street works site safety.

Responsibilities

• Conduct highway safety inspections and record defects.
• Respond to complaints regarding Highway Services.
• Ensure works are conducted in line with Health & Safety procedures.

Skills

Highway Safety Inspection skills

Strong written and verbal communication

Knowledge of street works planning

Education

Highway Safety Inspection C & G 6033

NRSWA qualification

Job description

Highways Inspection Officer

We have an exciting opportunity for a Highways Inspection Officer to join us! This is a full‑time, permanent role based out and about in the borough with hybrid working, and a salary of £32,962 – £36,791 pa.

Base pay range

£32,962 – £36,791 pa.

Responsibilities

• Carry out highway safety inspections in line with agreed inspection regimes within the HMMP, including reactive/ad‑hoc safety inspections.
• Ensure accurate recording of safety and service defects. Inspections include carriageways, footways, car parks, bus stops, tree visual inspections, overhanging vegetation.
• Issue Highways 'calling card' to private landowners as required.
• Respond/investigate enquiries and complaints regarding Highway Services, taking measures to reduce problems and improve the Council’s image and service standard.
• Communicate via Confirm (software), email, calls or visits in a timely manner, escalating where necessary.
• Provide information and support RBWM highway claims procedure, including collecting information and photographic evidence for insurance claims.
• Attend court as witness on behalf of the Highway Authority when required.
• When defects are identified, ensure it is a Council responsibility before proceeding.
• Organise works (raise work orders, obtain C2 notices, arrange streetworks permit, and other approvals) where budgets permit.
• Work within the agreed budget, ensuring expenditure remains within budget at all times, notifying of potential overspend or risk immediately through programmes of work.
• Ensure all works are conducted in line with Legal and organisational Health & Safety procedures, enforcing bylaws and related legislation including the Highways Act 1980.

Qualifications and Experience

• Holder of a Highway Safety Inspection C & G 6033 with Lantra skills card.
• Experience of carrying out Highway Inspections and holds a NRSWA qualification.
• Ability to work with minimal supervision in a busy office environment whilst prioritising and organising a varying workload.
• Strong written and verbal communication skills with all levels of people, including angry/dissatisfied customers.
• Experience/knowledge in the planning of a street works site relating to signing, lighting, guarding and site safety.

What we offer

• 32 days annual leave.
• Flexible working including a hybrid working pattern for a better work‑life balance.
• Generous Local Government Pension scheme including life cover (3 times of annual salary) and an Additional Voluntary Contribution (AVC) scheme.
• Free employee parking close to the offices.
• Give As You Earn scheme.
• Instant Reward Scheme to recognise and reward innovative achievement.
• Employee Assistance Programme providing counselling, advice and information.
• Access to discounts and deals with hundreds of retailers, including discounted gym memberships and travel deals.

Equality and Diversity

RBWM values a collaborative and inclusive work environment, fostering creativity and innovation in all aspects of its operations. As an equal opportunities employer, we encourage applications from all as we believe diverse talent makes us stronger.

If you have a disability, are a current or former member of the armed forces or have been part of any formal care system up to the age of 25, you will be guaranteed an interview, should you meet the minimum requirements for the role.