Head of Subscription Revenue

Liv-ex Ltd; Greater London; On-site; GBP 125,000 - 150,000; Full time

Job summary

A leading fine wine exchange in Greater London is seeking an experienced Head of Subscription Revenue to take ownership of subscription growth. The role involves designing pricing models, managing the subscription business lifecycle, and collaborating across teams to drive measurable revenue growth. The ideal candidate should have a strong background in value-based sales strategies and exceptional leadership skills. This position offers a competitive salary and a chance to be part of a transformative journey in the wine market.

Benefits

Competitive salary

Company performance-related profit sharing

Healthcare insurance

Wellbeing benefits

Qualifications

• Proven track record of developing revenue growth strategies.
• Exceptional experience in pricing strategy and contract negotiation.
• Strong leadership experience in mentoring commercial teams.

Responsibilities

• Lead the end-to-end subscription business and manage revenue growth.
• Design pricing and subscription models for diverse customer types.
• Inspire and manage a high-performing commercial team.

Skills

Value-based sales strategies

Commercial acumen

Leadership

Analytical skills

Excellent communication

Tools

Subscription platforms

CRMs

Job description

Competitive salary dependent on experience. Company performance-related profit sharing, healthcare insurance & wellbeing benefits.

A unique opportunity in a unique business to take ownership for driving sustainable, scalable subscription growth through value based selling.

With customers in 50 countries, Liv-ex is the leading fine wine exchange globally. Our vision is to make the wine market more transparent, efficient, and safe, for the benefit of our members and wine lovers everywhere. Our culture is hardworking, entrepreneurial and friendly. Founded in 2000, Liv-ex’s trading, data and market intelligence platform is used by wine businesses around the world to better understand the market and execute buying and selling opportunities. We’re at an inflection point in our journey, embarking on a transformational phase that will redefine how the wine industry operates, trades and leverages data intelligence. Despite our market leadership, we remain an agile, entrepreneurially focused organization where senior leaders remain involved in driving execution and delivering results.

Summary Purpose

We are seeking an experienced, strategic and commercially minded leader to join our Commercial team as Head of Subscription Revenue. You will own and accelerate the growth of Liv‑Ex’s subscription business, optimising revenue streams, retention and customer engagement across the global fine wine market.

Reporting to the Chief Commercial Officer, you will work across teams to translate strategic priorities into actionable initiatives that drive measurable ARR growth. This is a senior, high-impact role, ideal for an ambitious leader looking to shape the commercial trajectory of a growing, data-driven business.

Responsibilities

• Lead the end-to‑end subscription business, owning ARR growth. From the new business pipeline through to onboarding, renewals, upsell, cross‑sell and retention.
• Design and implement pricing, subscription packages and licensing models that meet the needs of different customer types, from enterprise clients to smaller businesses.
• Inspire and manage a high‑performing commercial team.
• Partner with Product and Data teams to influence the roadmap and ensure subscription offerings evolve in line with market needs and customer feedback.
• Take full ownership of revenue forecasting, performance metrics, and subscription analytics, delivering insights and recommendations to the executive team to drive ARR growth.
• Partner with Marketing to define and drive subscription growth strategies, ensuring campaigns and programs effectively optimise acquisition, adoption, and long‑term customer value.
• Build scalable operational frameworks, processes and tools to support subscription growth and lifecycle management.
• Act as a trusted advisor to the leadership team, shaping strategy with market insights and data‑driven recommendations.
• Foster a collaborative culture, ensuring all teams are aligned on delivering exceptional customer experiences and commercial outcomes.

Qualifications

• Proven track record of developing and executing value‑based sales strategies to drive revenue growth and managing full subscription ecosystems.
• Exceptional commercial acumen with experience in pricing strategy, contract negotiation and revenue forecasting.
• Strong leadership experience, with a focus on mentoring and managing the Business Development, Account Management and Customer Success teams.
• Highly analytical, with excellent data literacy and the ability to translate insights into strategic and operational decisions.
• Outstanding communication and stakeholder management skills, able to influence across functions and levels.
• Strategic, operationally capable and comfortable making decisions in a fast‑moving environment.
• Experience with subscription platforms and CRMs.
• Background in data, analytics, or licensing businesses.
• Familiarity with usage‑based pricing models, revenue operations, or pricing experimentation.
• Experience in agile or product‑driven organisations.
• Knowledge of the wine sector and/or a passion for wine.