Head of Operations & Logistics (Events)

MSL Global Ltd; United Kingdom; On-site; GBP 125,000 - 150,000; Full time

Job summary

A leading experiential marketing agency in the United Kingdom is seeking a Head of Operations & Logistics to shape their operational capability across fleet, warehouse, and event delivery. The ideal candidate will have senior-level experience in operations and proven people leadership skills. This role involves overseeing high-profile brand activations and ensuring operational governance. Candidates with solid experience in live events are preferred. A full driving license and flexibility for live events are required.

Qualifications

• Senior-level experience leading operations in a complex environment.
• Proven record in people leadership and capability planning.
• Strong financial acumen in operational budgeting.

Responsibilities

• Lead operational capability across fleet, warehouse, and logistics.
• Oversee delivery for high-profile brand activations.
• Ensure operational governance and risk management.

Skills

Senior-level experience in operations

People leadership

Operational budgeting and cost control

Health & safety knowledge

Risk management

Experience in live event delivery

Job description

At MSL Global, we deliver exceptional experiential brand activations for some of the world’s most recognisable brands. As our business continues to grow, we’re excited to be recruiting for a newly created senior management role.

We’re looking for a Head of Operations & Logistics to lead and shape our operational capability across fleet, warehouse, logistics and event delivery. This role sits at the heart of the business and plays a critical role in ensuring our client programmes are delivered safely, efficiently and to the highest standards.

Reporting to the Client Services Director and working closely with the Head of (Client) Projects, you’ll be a key operational leader across all live projects, which combining hands‑on delivery leadership with longer‑term planning and operational governance.

You’ll oversee delivery for high‑profile brand activations at venues such as Lord’s Cricket Ground, the Goodwood Festival of Speed, the NEC and Battersea Power Station, bringing structure, control and data‑led insight to support effective planning and future growth.

This role is for you if you:

• Have senior‑level experience leading operations, logistics or service delivery teams in a fast‑paced, complex environment
• Bring proven people leadership, with accountability for performance, development and capability planning
• Are confident owning operational budgets, forecasting and cost control
• Have strong knowledge of health & safety, risk management and operational governance
• Thrive in live, physical delivery environments such as events, experiential, fleet and/or warehouse operations
• Experience within live events is highly desirable. Applications from candidates with a solely digital marketing or SaaS background will not be considered.
• Office base: Bordon, Hampshire
• Full driving licence required
• Flexibility to support live events, including occasional evenings and weekends

Please note: we’ll be reviewing applications from the week commencing 5 January 2026, so you may not hear from us straight away. We’ll be in touch in the new year if we’d like to progress your application. Wishing you a lovely festive season.