Head of Matter Optimisation

Linklaters; Greater London; On-site; GBP 80,000 - 100,000; Full time

Job summary

A global law firm is seeking an experienced individual to lead its Matter Optimisation strategy in the Finance division. This role involves implementing strategies, partnering with stakeholders, and driving business development. Applicants should have over 10 years of experience in a similar role, proven leadership abilities, and a track record of optimizing service offerings. Join a collaborative team dedicated to exceptional client service and operational excellence.

Benefits

Global work experience

Custom-fit career paths

Support for health and wellbeing

Qualifications

• 10+ years’ experience leading global Matter Optimisation strategy in a professional services firm.
• Proven record of developing high-functioning teams.
• Expertise in driving sales and business development.

Responsibilities

• Implement MO strategy for Finance division globally.
• Engage with partners to optimise services for clients.
• Lead and develop high-performing teams.

Skills

Leadership

Sales and Business Development

Stakeholder Management

Client Engagement

Education

10+ years in global Matter Optimisation

Experience in the legal sector

Job description

**Purpose**Leads the Finance MO divisional capability and implements the global Matter Optimisation (MO) strategy and objectives, while also serving as the regional MO lead. Engages with clients, partners, and stakeholders to align MO services with practice demand, maximising their adoption, enhancing client offerings, and driving the MO Finance division toward achieving its business objectives.**Your key responsibilities*** Implements the MO strategy and objectives for the Finance division globally.* Acts as the Regional MO Lead, partnering with Division Practice Heads and Matter Resource Partners, while forming a Community of Practice within the region.* Aligns with other heads of function to identify joint opportunities and provide seamless advice to the Firm.* Adopts an entrepreneurial mindset to drive sales and business development of MO products and services both globally and within a specific region.* Works with the MO Centre of Excellence to drive adoption of Matter Optimisation services and best practices by matching practice demand with existing services to maximise utilisation and profitability.* Ensures high-quality service delivery and tracks performance against KPIs for both the division globally and within the region.* Ensures a joint approach and common understanding of goals and vision for the cross-delivery of capabilities.* Interfaces with partners to optimise the service offering for clients based on sold matters and previous best practice experiences within the division.* Identifies optimisation opportunities within the division globally and regionally and works with the CoE to secure buy-in and support from key stakeholders to deliver these opportunities.* Leads and develops high-performing team(s), driving talent development and fostering a positive and inclusive team culture.**Your experience*** 10+ years’ experience leading global Matter Optimisation (MO) strategy in a global professional services firm, preferably in the legal sector.* Track record of identifying opportunities to optimise the service offering for clients.* Experience in leading and developing high-functioning teams and gaining support from key stakeholders to deliver MO business development opportunities.**Qualifications**TBC**Additional Skills**NA**The Team**You will be welcomed into the Business Management team as a valued and integral member of the group. This team forms part of a globally connected function that plays a pivotal role in supporting the firm’s lawyers and practice groups to deliver outstanding client service, achieve operational excellence, and drive strategic initiatives forward. In this role, you will work closely with both the local team and the wider global Business Management community, benefitting from a collaborative, inclusive, and high-performing environment.As trusted advisers to the legal teams, Business Managers partner with the firm’s lawyers and practice groups, ensuring they run smoothly, efficiently, and in alignment with the firm’s wider goals. The team also acts as a critical interface between legal and Business Teams, ensuring alignment and effective communication across the firm. This role offers a varied portfolio of responsibilities and projects, providing you with the opportunity to influence key outcomes and develop your career within a supportive and respected team.We look forward to welcoming individuals who are commercially astute, solutions-focused, and committed to helping our legal teams succeed.Linklaters is a global law firm, providing legal services in 20 countries and through 30 offices.Linklaters is a people business. Being best in class in the eyes of our clients means that our people must be exceptional.We look not only for brilliant minds, but for people who will thrive in our environment: people who love working collaboratively and demonstrate the innovative, efficient, agile, entrepreneurial, and responsible mind-set we aim to bring to every interaction.Ours is an environment of outperformance. We achieve this not with targets and incentives, but by fostering a positive, supportive, fair, and open atmosphere.We respect and value difference but insist on inclusivity. We celebrate all aspects of diversity and challenge any form of bias. This is vital to our ability to work as one team, with a common goal.**What sets us apart**At Linklaters* We offer a truly **global work experience** and the opportunity to be involved in strategic projects that drive innovation and shape the future of our business* We belong to a firm that embodies its **corporate social, environment, and governance** responsibility commitments* We remain focused on talent and having the best people which will result in a diverse workforce* Having got the best people, we want them to feel included, valued and respected so they can perform at their best* We advocate **speak-up culture** to empower our people in sharing their voices and an **open-door policy** to ensure they are listened to* We invest in **custom-fit career paths** for our people in line with their talents and aspirations* We provide **agile working** solutions to meet the changing needs of our people and our business* We are committed to people first relationships based on **mutual trust, respect, and appreciation*** We support the health and wellbeing of our people, providing a safe space to talk about **emotions and mental health** with access to expert advice as needed* We invest in developing **leaders of the future** who demonstrate emotional intelligence and a passion to discover, coach and develop the talents of others **Technical Skills**This list of duties and responsibilities above is not exhaustive. It is intended to describe the general content of, and requirements for, the performance of this job. As such, the role may also include the undertaking of additional tasks as required.**Application Policy**Applications and CVs (direct or via agency) are **only** accepted online via the portal. Queries related to our roles must be directed to the relevant recruitment team and **not** the partners, practices or stakeholders ([e-mail] for **legal roles**[e-mail] for **business team roles**).**This is the place where talent meets opportunity and where passion meets purpose.**At Linklaters, the work we do means carving a path through unexplored territory, working on complex legal matters, across jurisdictions and borders and providing outstanding service and confidence to our clients.Having the vision to see things differently and the determination to deliver excellence, every time. That’s what makes us who we are. You can see your true potential connecting with dynamic colleagues all over the world, united by purpose and shared values and working together as one inclusive, collaborative team.With second to none training and support, this is the place where you meet your future.**This is Linklaters.**In the event that we make an offer to you, and where local legislation permits, we will conduct pre-engagement screening checks that may include but are not limited to your professional and academic qualifications, your eligibility to work in the relevant jurisdiction, any criminal records, your financial stability and references from previous employers. Your offer will be subject to the successful completion of these checks which will be initiated following your consent.As a responsible business, it is important that we represent the diversity of our people, our clients and our communities. We know that diversity makes us a better law firm and helps us attract the best talent, drive innovation with diversity of thought, and deliver the best experience to everyone who comes into contact with us. We recruit on the basis of merit, irrespective of age, disability, gender, gender identity, race or ethnicity, marital status, religion,