Head of Marketing Technology & Operations

Frontier Developments plc; City of London; On-site; GBP 70,000 - 90,000; Full time

Job summary

A leading health technology company in the City of London is seeking a Head of Marketing Technology & Operations. You'll design and manage the marketing tech stack and collaborate with various teams to drive marketing automation and operational excellence. Ideal candidates will have significant experience in marketing technology and data integration, alongside excellent communication skills. Offering competitive benefits and a supportive work environment.

Benefits

Share options

25 days holiday plus bank holidays

Health insurance with Vitality

Enhanced maternity and parental leave

Flexible working options

Personal training and development budget

Free office snacks

Cycle to work scheme

Paid volunteering days

Qualifications

• Significant experience in Marketing Technology, Growth Engineering, or Marketing Operations.
• Strong technical background with hands-on experience integrating systems.
• Fluency in analytics including SQL or Python.

Responsibilities

• Design and own the marketing technology stack for data flow and automation.
• Collaborate with Data teams to ensure accurate marketing data.
• Build conversion infrastructure for structured experimentation.

Skills

Marketing Technology

Growth Engineering

Marketing Operations

Technical proficiency with CRM systems

API integration

Data transformation

Collaborative mindset

Communication skills

Tools

HubSpot

Braze

Iterable

GTM

Amplitude

Job description

About Numan

Founded in 2018, we’ve already grown to be a 200+ team distributed across the globe, united by a singular mission: empowering people to take control of their health.

Numan is transforming health: we’ve built a cutting-edge platform that integrates diagnostics, medication, supplements, digital programmes, and doctor consultations. Giving people the tools they need to maximise life.

To deliver on our transformative mission, we are guided by our 5 company values:

• Patients first.
• Learn Fast.
• Own the quality.
• Succeed together.
• Care deeply.

Backed by top-tier investors, Numan is already having a positive impact on hundreds of thousands of patients here in the UK, and we want you to help us deliver this mission!

The role

We’re looking for a Head of Marketing Technology & Operations - a leadership role at the intersection of Marketing, Data, and Engineering.

You will be responsible for designing and running the infrastructure, workflows, and automations that power Numan’s marketing engine. From advanced tracking to AI-driven campaign orchestration, you will make Marketing faster, smarter, and more connected. Reporting directly to the CMO, you will work closely with marketing leaders, data science, product, and engineering teams to drive operational excellence and enable scalable, insight-led marketing automation.

You’ll be:

• Designing and owning the marketing technology stack, connecting CRM, analytics, and activation tools for seamless data flow and automation.
• Advancing event tracking, event-based optimisation, automation, and tagging setup to improve measurement and decision-making.
• Collaborating with Data teams to ensure marketing data is accurate, complete, reliable, relevant, timely, accessible, and actionable.
• Partnering with CRM and Growth teams to deploy trigger-based journeys, experimentation frameworks, and AI-driven campaign optimisation.
• Building conversion and CRO infrastructure to enable structured experimentation and data-led funnel improvements across channels.
• Developing a centralised, compliant audience framework to drive personalisation and cross-channel activation.
• Constantly exploring new tools, data opportunities, and AI applications to maintain Numan’s competitive advantage.

We’re looking for someone who has:

• Significant experience in Marketing Technology, Growth Engineering, or Marketing Operations.
• Strong technical background in data, solution, or growth engineering, with hands‑on experience integrating systems via APIs, ETL processes, or custom automation.
• Technical proficiency with CRM systems (e.g., HubSpot, Braze, Iterable), APIs, and data pipelines.
• Hands‑on experience with tagging tools (GTM, Amplitude), CDPs, and marketing automation tools.
• Fluency in analytics and data transformation, including SQL or Python, and the ability to self‑serve on automation tasks.
• Experience leading MarTech roadmaps and implementing scalable automation.
• Collaborative mindset with excellent communication skills.
• Curiosity, creativity, and a drive to build systems that transform marketing in a regulated environment.

It’s a bonus if you have:

• Experience in healthtech, fintech, or another regulated industry.
• Familiarity with AI‑driven marketing tools and workflow automation.

Our benefits include…

• 📈 - Share options.
• 🏖 - 25 days holiday, plus bank holidays (increasing to 30 the longer you stay with Numan).
• 🩺 - Health insurance with Vitality.
• 🧸 - Enhanced maternity and parental leave.
• 🐥 - Nursery benefit provided by YellowNest.
• 💼 - Employee assistance programme (access to therapy, financial planning and discounts).
• ⚖️ - Generous pension (includes both employee and employer contributions).
• 💻 - Flexible working options, including a dog‑friendly office in Farringdon.
• 📚 - Personal training and development budget via Learnerbly.
• 👟 - Wellhubmembership, giving you access to over 2,000 locations in the UK.
• ☕️ - Free office snacks including breakfast items, soft drinks, tea and coffee.
• 🚲 - Cycle to work scheme.
• 🚆 - Season ticket loan.
• % - Discount on Numan products for your friends and family.
• 🤲 - Paid volunteering days.
• 📅 - An additional 2 weeks off once you reach your 5th anniversary with Numan.

Diversity at Numan

At Numan, people are at the heart of who we are. We recognise and value the unique perspectives and experiences that individuals from all backgrounds bring.

We promote innovation and creativity, enabling us to tackle things from various viewpoints and are committed to equal opportunities and continuously strive to create a workplace where everyone feels respected, heard, and valued.

Embracing diversity isn't just our goal; it's our strength, driving us towards a more inclusive future.