Head of Content and Quality Control

Careforchildren; Norwich; On-site; GBP 45,000 - 65,000; Full time

Job summary

A charitable organization is searching for a Head of Content & Quality Control based in Norwich, UK. This role is vital in ensuring the highest quality of training materials across global platforms, particularly focusing on the MyFamily digital content. Candidates should have a degree in a relevant field and at least 5 years of experience in knowledge management or quality assurance. Outstanding writing skills and expertise in child protection concepts will be essential. Send your CV and cover letter for consideration.

Qualifications

• Minimum 5 years in knowledge management, learning design or quality assurance (NGO/development sector).
• Proven experience managing digital learning platforms.

Responsibilities

• Lead quality review and final sign-off on all training, e-learning and knowledge resources.
• Oversee content curation, updates and version control for the My Family platform.
• Develop systems to capture and share learning across Regional Hubs.

Skills

Outstanding writing, editing and analytical skills

Fluent written and spoken English

Knowledge of child protection/family-based care

Education

Degree in social work, education, knowledge management or related field

Job description

Position

Head of Content & Quality Control – Norwich, United Kingdom

Purpose

To lead quality assurance and content excellence across Care forChildren’s global training programmes, ensuring all materials – especially on the MyFamily digital platform and within Regional Hubs – are accurate, evidence‑based, consistent with our family‑based care model, and of the highest possible standard.

Key Objectives

• Lead quality review and final sign‑off on all training, e‑learning and knowledge‑resources.
• Oversee content curation, updates and version control for the My Family platform.
• Work closely with the Head of International Projects and Head of Training to align content with strategy.
• Develop systems to capture and share learning across Regional Hubs.
• Produce and supervise high‑quality written, visual and digital resources.
• Keep all content research‑led through partnership with the University of East Anglia.

Impact of Results

Guarantees that governments and practitioners worldwide receive world‑class, trustworthy resources, directly accelerating the transition of children from institutions into safe, loving families.

Qualifications

• Degree in social work, education, knowledge management or related field.
• Minimum 5 years in knowledge management, learning design or quality assurance (NGO/development sector).
• Proven experience managing digital learning platforms.
• Outstanding writing, editing and analytical skills.
• Fluent written and spoken English.
• Knowledge of child protection/family‑based care highly desirable.

How to Apply

To apply, please submit your CV and a cover letter to [e-mail].