Head of Business Support North West Fire Control

National Fire Chiefs Council Limited.; Nottingham; On-site; GBP 54,000 - 61,000; Full time

Job summary

A public service organization in Nottingham seeks a dynamic Head of Business Support to lead strategic initiatives across HR, governance, and data management. The role emphasizes compliance with legislation and managing staff effectively. Responsibilities include overseeing procurement and advising on employment law. Benefits include a generous pension scheme and work-life balance policies. Competitive salary starting at £54,281 per annum.

Benefits

Generous local government pension scheme

29 days annual leave

Employee Assistance Programme

Free uniform and onsite parking

Enhanced Family Leave

Qualifications

• Proven experience in strategic leadership within a business support context.
• Strong understanding of compliance and governance frameworks.
• Experience in HR processes and employment law.

Responsibilities

• Provide strategic leadership across business support services.
• Act as Company Secretary to ensure compliance.
• Lead the Reception Team and manage information and data.

Skills

Strategic leadership

HR management

Compliance knowledge

Data management

Budget planning

Job description

Head of Business Support – North West Fire Control

North West Fire Control (NWFC) is seeking a dynamic and strategic leader to join our company leadership team as Head of Business Support. This pivotal role offers the opportunity to shape and lead the administrative, information, and business support functions that underpin the effective delivery of our vital emergency services.

About the Role

• Provide strategic leadership across business support services, including HR, governance, data management, reception, and physical security.
• Act as Company Secretary, ensuring compliance with the Companies Act 2006 and NWFC’s Articles of Association.
• Lead and manage the Reception Team and the Information and Data Manager.
• Oversee procurement, payroll, and budget planning for business support services.
• Support managers with HR processes, investigations, and hearings.
• Advise senior pisariaqart on employment law, recruitment, wellbeing, and pensions.
• Deputise for the Head of NWFC in key operational areas including Estates, Finance, and Health & Safety.
• Chair the People Advisory Committee and advise the Workforce Planning Committee.

Benefits:

• Generous local government pension scheme to support your future.
• 29 days annual leave (pro rata) rising to 32 after 5 years, ensuring work‑life balance.
• Employee Assistance Programme, accessible 24/7 for guidance and support, along with Mental Health First Aiders, occupational health services, and flu vaccines to support your well-being.
• Free uniform and onsite parking.
• Enhanced Family Leave – Maternity, paternity, and adoption provisions that go beyond statutory entitlements.
• A Culture That Cares – We’re committed to creating an environment where everyone can thrive, contribute, and feel valued — all while putting communities first in everything we do राख

Salary: £54,281 per annum (based on a 37 hour week), with progression to the full rate of £60,312.20