Guest Experience Host – Front Desk & Reception

Valor Hospitality Partners, LLC; Gloucester; On-site; GBP 26,000; Full time

Job summary

A major hospitality brand in Gloucester is seeking a friendly and passionate Receptionist. In this role, you'll set the tone for guest experiences with a warm welcome and assist with questions about hotel services and local attractions. Ideal candidates will have hospitality charm and a passion for service, with full training provided. The position offers flexible shift patterns and various perks, including discounts and wellness programs.

Benefits

Valor team member rates at UK hotels

Discounts for friends and family stays

50% off dining

Free meals while on duty

Access to high-street discounts

Cycle To Work Scheme savings

Generous refer-a-friend bonuses

Qualifications

• Friendly and energetic personality suitable for welcoming guests.
• Ability to provide information about hotel services and local area.
• Flexibility to work various shifts including evenings and weekends.

Responsibilities

• Set the tone for every guest’s stay with a warm welcome.
• Be the face of the hotel to guests and visitors alike.
• Assist in creating memorable experiences for guests.

Skills

Natural hospitality charm

Passion for service

Experience in a branded hotel environment

Job description

A major hospitality brand in Gloucester is seeking a friendly and passionate Receptionist. In this role, you'll set the tone for guest experiences with a warm welcome and assist with questions about hotel services and local attractions. Ideal candidates will have hospitality charm and a passion for service, with full training provided. The position offers flexible shift patterns and various perks, including discounts and wellness programs.