Gaming PC Customer Service Apprentice - Hands-On Learning

Leighcollege; Widnes; On-site; GBP 10,000 - 40,000; Full time

Job summary

A fast-growing gaming PC brand in the UK is seeking a Customer Service Apprentice to manage customer inquiries, support sales, and enhance the customer experience. This position is ideal for someone who is tech-savvy and organized. The apprenticeship lasts for one year, with a wage of £14,918.80 in the first year. Successful candidates may progress to a full-time Customer Service Executive role. The apprenticeship includes training conducted by Wigan and Leigh College.

Qualifications

• Candidates should live locally or have reliable transport.
• Must be comfortable spending long periods on a computer and handling busy periods with professionalism.

Responsibilities

• Respond to customer queries via email, phone & live chat.
• Process orders & aftersales support.
• Assist with social media and online reviews.
• Learn product knowledge to advise customers confidently.

Skills

Customer care skills

Initiative

Education

GCSE in Math (grade 4)

Job description

A fast-growing gaming PC brand in the UK is seeking a Customer Service Apprentice to manage customer inquiries, support sales, and enhance the customer experience. This position is ideal for someone who is tech-savvy and organized. The apprenticeship lasts for one year, with a wage of £14,918.80 in the first year. Successful candidates may progress to a full-time Customer Service Executive role. The apprenticeship includes training conducted by Wigan and Leigh College.