Fraud Investigator - Hybrid Role

Automobile Association; Newcastle upon Tyne; Hybrid; GBP 25,000; Full time

Job summary

A leading automotive service provider in Newcastle upon Tyne is seeking a Fraud Advisor to minimize fraudulent activity and ensure compliance with regulations. You will handle investigations, liaise with law enforcement, and manage fraud reports. The ideal candidate has experience in a regulated environment with strong negotiation skills and problem-solving abilities. This role offers a hybrid working model, competitive salary, and a variety of employee benefits, including a pension scheme and discounts on products.

Benefits

25 days annual leave plus bank holidays

Worksave pension scheme with employer contribution

Free AA breakdown membership

Employee discount scheme

Diverse learning and development opportunities

Employee Assistance Programme

Qualifications

• Proven experience in a similar role within a regulated environment.
• High level of computer literacy.
• Ability to work independently without constant supervision.

Responsibilities

• Minimise the impact of fraud on the business.
• Prepare Police Witness Statements.
• Investigate and take action on fraudulent activities.
• Liaise with Law Enforcement Bodies.
• Review daily new business for motor insurance.

Skills

Negotiation skills

Communication skills

Problem-solving abilities

Analytical abilities

Customer service orientation

Job description

A leading automotive service provider in Newcastle upon Tyne is seeking a Fraud Advisor to minimize fraudulent activity and ensure compliance with regulations. You will handle investigations, liaise with law enforcement, and manage fraud reports. The ideal candidate has experience in a regulated environment with strong negotiation skills and problem-solving abilities. This role offers a hybrid working model, competitive salary, and a variety of employee benefits, including a pension scheme and discounts on products.