FOH & Bar Staff

Layeredreality; City of London; On-site; GBP 10,000 - 40,000; Part time

Job summary

A pioneering immersive entertainment company is seeking FOH & Bar Staff to create unforgettable experiences at The War of The Worlds: The Immersive Experience. Responsibilities include greeting guests, working the bar, and upselling products. Ideal candidates possess a positive attitude, strong communication skills, and the ability to multitask. This casual role offers a competitive pay of £13.85 per hour plus service charge, with various shifts available Wednesday through Sunday.

Benefits

Fun working environment

Company social events

Discounted food, drinks & theatre tickets

Love2Shop Voucher on your birthday

Qualifications

• Commitment to exceptional customer service.
• Ability to multitask efficiently in a fast-paced environment.
• Excellent presentation skills.

Responsibilities

• Greet guests and conduct ticket checks.
• Assist during in-show operations.
• Craft drinks and cocktails at the bar.
• Address guest enquiries and concerns promptly.
• Boost sales through upselling.

Skills

Positive attitude

Strong verbal communication

Attention to detail

Calm under pressure

Knowledge of food & beverage operations

Flexibility to work various shifts

Job description

Join the Layered Reality team as FOH & Bar Staff at The War of The Worlds: The Immersive Experience, where innovation meets entertainment. Layered Reality™ is a pioneer in immersive entertainment, blending captivating storytelling, cutting‑edge technology, and exceptional customer service.

Position Summary

As a member of our Front of House (FOH) & Bar team, you will be the face of Layered Reality and play a pivotal role in creating unforgettable experiences for our guests. You will welcome and assist guests, ensure their comfort, and work the bar with flair and precision, delivering outstanding service in a unique, immersive setting.

Benefits

• Fun working environment
• Company social events
• Discounted food, drinks & theatre tickets
• Love2Shop Voucher on your LR Birthday

Scope & Responsibilities

• Greet guests with warmth and professionalism, conduct ticket checks, and support entry procedures.
• Assist during in‑show operations and promote/upsell merchandise and photos related to the immersive experience.
• Work the bar: wait tables, craft drinks and cocktails, and upsell themed products.
• Deliver exceptional customer service by addressing guest enquiries and concerns promptly.
• Boost sales throughout the venue and enhance the guest experience through skilled upselling.

Desired Attributes

• Positive attitude and commitment to delivering exceptional customer service.
• Strong verbal communication skills.
• Attention to detail and ability to multitask efficiently in a fast‑paced environment.
• Excellent presentation skills, maintaining a professional appearance at all times.
• Calm and composed under pressure.
• Strong problem‑solving skills.
• Knowledge of food & beverage operations.
• Confidence working as part of a team and independently.
• Flexibility to work various shifts, including daytime, evenings, weekends, and holidays.

Job Details

• Job Title: FOH & Bar Staff
• Job Type: Casual Worker, Zero Hours (Wednesday‑Sunday)
• Probation Period: 3 Months
• Pay: £13.85 p/h plus Service Charge
• Location: Aldgate, London, EC3A 2BJ
• Start Date: 23rd June 2025

Diversity & Inclusion

At Layered Reality, we embrace diversity and inclusion. We believe that each team member brings a unique perspective, and a diverse team is essential for crafting unforgettable memories.

Application Process

To apply, submit an up‑to‑date CV and a covering letter that outlines what you can bring to the role and why you would like to work for Layered Reality.