Floor Manager: Lead Luxury Service & Guest Flow

Hosted Home; Greater London; On-site; GBP 33,000 - 53,000; Full time

Job summary

A vibrant London restaurant seeks a Floor Manager to ensure exceptional guest service and smooth daily operations. You will oversee the front-of-house team, handle table management, and maintain premium service standards. Ideal candidates have 1-2 years in supervisory roles and a confident demeanor. Offering a competitive earning potential of £52,065, including gratuities, alongside benefits like holiday time, social events, and health plans, this role focuses on your well-being and professional growth.

Benefits

Biannual company socials

Staff rates and F&B discounts

Birthday day off

Meals during shift

Pension and health plans

28 days holiday

Recommend-a-friend bonus scheme

Qualifications

• 1–2 years’ experience in a supervisory or floor management role.
• Experience supporting with rota planning and floor operations.

Responsibilities

• Take responsibility for daily service and the guest journey on your section.
• Ensure service runs smoothly and exceeds expectations.

Skills

Excellent knowledge of premium service standards

Confident leading a team on the floor

Job description

A vibrant London restaurant seeks a Floor Manager to ensure exceptional guest service and smooth daily operations. You will oversee the front-of-house team, handle table management, and maintain premium service standards. Ideal candidates have 1-2 years in supervisory roles and a confident demeanor. Offering a competitive earning potential of £52,065, including gratuities, alongside benefits like holiday time, social events, and health plans, this role focuses on your well-being and professional growth.