Floor Manager

Searcys; City of London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A prestigious catering company in London is searching for a Floor Manager to oversee event operations. The role involves planning, delivering exceptional service, and liaising with team members. Candidates should have experience in hospitality and a strong knowledge of food and beverages. This full-time position offers a competitive hourly rate and several industry-leading benefits, including discounts and generous leave policies.

Benefits

50% discount across Searcys venues

Enrolment into the Searcys pension scheme

Up to 38 days annual leave

Enhanced Maternity and Paternity Leave

Meals provided on shift

A day off to volunteer

Qualifications

• Experience in hospitality and catering roles.
• Proven track record of successful event operations.
• Ability to lead and develop team members.

Responsibilities

• Plan and deliver successful operations for events and dining.
• Liaise with marketing and sales for client satisfaction.
• Brief Hospitality team on business aspects.
• Meet clients to ensure event requirements are met.
• Assist in developing Hospitality team standards.

Skills

Excellent product knowledge (food/beverage)

Experience in running large events

Strong business acumen

Professionalism

Quick response to low demand

Initiative

Job description

Full-time • Front of House • 40.00 Hours per week •

Searcys are looking for a Floor Manager to assist the Operations Manager to deliver seamless service to all areas of the department.

The King's Fund is an independent charitable organisation working to improve health and care in England. Searcys are proud to work alongside The Kings Fund providing high end hospitality and catering for their prestigious event calendar.

As a Floor Manager, you will receive the following industry-leading benefits:

• 50% discount across Searcys venues
• Enrolment into the Searcys pension scheme
• Up to 38 days annual leave (dependent on job role)
• Enhanced Maternity and Paternity Leave
• Access to everyday discounts and communication portal
• Employee assistance program and qualified Mental Health First Aiders
• Meals are provided on shift when working within one of our venues
• Your birthday off to celebrate in style
• A day off to volunteer/give back to the charity of your choice
• A wide selection of Searcys ibelong Events.

Job Type: Full Time, 20 hours contract

Mainly Monday to Friday with occasional weekend work when required.

Hourly Rate: £15.30 Hourly

Key Duties and Responsibilities

• To plan, organise and deliver a successful operation of the events, dinning rooms and other areas within the Hospitality department with the assistance of the relevant department heads.
• To liaise with other key personal, including marketing, events and sales department in order to deliver service the meets and exceed the client expectations.
• To brief the Hospitality team on all aspects of the business and to oversee the running of all events, workings lunches and dining.
• To meet clients on arrival making sure that the event is as they require, and ensuring that any on the day changes are passed on to the relevant people where necessary.
• To assist on the development of the Hospitality waiting team, making sure that they adhere to standards laid down by Hospitality Managers and provide training as required, specially on the areas of food and beverage service.
• Any other reasonable request by management.
• Demonstrate Personal Development

Key Skills

• Excellent product knowledge (food/beverage)
• Experience in running large events, dinners.
• Strong business acumen
• Leads by example by acting professional at all times.
• Responds quickly to drive business through periods of low demand
• Takes the initiative

We are the oldest caterer in the UK, founded in 1847. Working with us means being part of London’s most prestigious events and some of the country's most iconic venues. You’ll gain valuable experience and mentoring from skilled colleagues and have a chance to write your own chapter in our celebrated history.

A career at Searcys means being part of something special. With our rich heritage, and ever-growing business, we will be delighted if you join us – a company with a strong sense of pride and belonging.

To find out more on the rich history of Searcys, please visit our website at www.searcys.co.uk