Floor Host

Portico Corporate Reception Management Ltd; Greater London; On-site; GBP 33,000; Full time

Job summary

A leading corporate service company in Greater London is looking for a Floor Host to support the day-to-day needs at a major international bank. The role involves maintaining a high-standard office environment, preparing communications, and addressing client queries. Ideal candidates will have exceptional communication skills and a background in high-end customer service. Enjoy a competitive salary and excellent employee benefits including enhanced annual leave and pension contributions.

Benefits

Excellent holiday allowance

Pension contributions

Life insurance

Enhanced annual leave

Recommend a Friend Bonus Scheme

24-hour personal helpline for employees

Access to Choices discounts and benefits platform

Training Academy development opportunities

Qualifications

• Previous experience in a high-end customer service or facilities role is essential.
• Ability to engage with others to create rapport.
• Capability to handle multiple requests simultaneously.

Responsibilities

• Maintain the office environment to a high standard.
• Prepare building communications and update signage.
• Replenish consumables and answer client queries.
• Support social and charitable initiatives.

Skills

Excellent communication skills

Attention to detail

Proactive and flexible

Organised

Job description

Portico is defined by our unique culture – One that rewards hard work and dedication, empowers people to grow, with the belief that work should be fun and engaging!
Our family is made up of many different people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow, develop and progress in theircareers.

We are looking for a Floor Host (Colleague Support Host), to join our team based at the London offices of one of the largest international banks in the world.

The Colleague Support Hosts are the go-to people for supporting the day-to-day needs of our clients. The objective of the role is to deliver an exceptional and engaging colleague environment, working alongside the workplace services team, exposed to many aspects of facilities management.

• Maintaining the office environment to a high standard
• Preparing building communications
• Updating signage
• Replenishing consumables
• Answering client queries and actioning feedback
• Supporting social and charitable initiatives.

Shifts: 40 hours per week. 8 hour shifts between 7am-6pm, Mon-Fri
Salary: £32,762 per annum

The ideal candidate will have excellent communication skills and exceptional attention to detail. They will be proactive, flexible, and organised. The successful candidate must be able to engage with others to create rapport and be able to handle multiple requests simultaneously.

Previous experience in a high end customer service or facilities role is essential.

What's in it for you?

• Excellent holiday allowance
• Pension contributions,
• Life insurance
• Enhanced annual leave
• Recommend a Friend Bonus Scheme
• 24-hour personal helpline for employees, providing counselling & information services.
• Access to Choices, our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas and many more.
• Our Training Academy provides excellent training and development opportunities for our people.