Field Service Engineer – Fire & Security Systems

Johnson Controls Inc.; Letchworth; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading global engineering company is seeking a Service Engineer to service advanced Security Systems, ensuring exceptional customer service and adherence to industry standards. Candidates should have experience in the Fire & Security industry and excellent problem-solving skills. The position offers competitive salary, career progression opportunities, and comprehensive benefits. The ideal candidate will have a customer-facing background and relevant certifications. Role based in Letchworth, UK.

Benefits

Competitive salary

Optional overtime

Generous callout payments

Industry leading Health & Safety

25 days holiday plus bank holidays

Company Vehicle, uniform, tools, and ongoing training

Staff referral scheme up to £2,000

Qualifications

• Experience in the Fire & Security sector is essential.
• Driving license required.
• Customer service experience is crucial.

Responsibilities

• Service advanced Security Systems like Intruder Alarms and CCTV.
• Deliver outstanding customer service exceeding expectations.
• Accurately complete Engineer work reports and certificates.

Skills

Experience in the Fire & Security industry

Customer-facing experience

Ability to lift and climb ladders

Education

Relevant qualifications to the industry (18th edition/NVQ/City and Guilds/BTEC)

Job description

A leading global engineering company is seeking a Service Engineer to service advanced Security Systems, ensuring exceptional customer service and adherence to industry standards. Candidates should have experience in the Fire & Security industry and excellent problem-solving skills. The position offers competitive salary, career progression opportunities, and comprehensive benefits. The ideal candidate will have a customer-facing background and relevant certifications. Role based in Letchworth, UK.