Field Loss Adjuster - Home-Based (London/Croydon) + Company Car

Direct Line Group; United Kingdom; Hybrid; GBP 40,000 - 55,000; Full time

Job summary

A leading insurance company is seeking a Field Loss Adjuster to join their team in London or Croydon. This full-time, home-based role involves supporting customers through field visits and managing claims for various property types. The ideal candidate will have experience in loss adjusting and strong understanding of insurance principles. Competitive benefits include a company car, annual bonuses, and generous holidays.

Benefits

9% employer contributed pension

Annual company bonus up to 10%

Company car

50% off home, motor and pet insurance

Health and Dental insurance options

Generous holidays

Qualifications

• Proven experience in field-based loss adjusting across Home, SME, and Commercial property claims.
• Strong understanding of insurance principles and policy interpretation.
• Full UK driving licence and flexibility to travel.

Responsibilities

• Conduct field visits to support customers.
• Review digital evidence submitted via the online claims portal.
• Take ownership of Home, SME & Commercial claims.
• Deliver outstanding customer service.
• Collaborate with operational teams for effective claims handling.

Skills

Field-based loss adjusting experience

Understanding of insurance principles

Negotiation skills

Knowledge of current construction methods

Job description

A leading insurance company is seeking a Field Loss Adjuster to join their team in London or Croydon. This full-time, home-based role involves supporting customers through field visits and managing claims for various property types. The ideal candidate will have experience in loss adjusting and strong understanding of insurance principles. Competitive benefits include a company car, annual bonuses, and generous holidays.