Family Liaison Officer

Dementia Support Australia; Cardiff; Hybrid; GBP 80,000 - 100,000; Part time

Job summary

A dementia support organization seeks a Family Liaison Officer in Cardiff to provide pre- and post-placement support for families of those living with dementia. This part-time role focuses on ensuring smooth transitions for clients from hospital to home or residential care. Ideal candidates will have experience as a Social Worker or Psychologist, possess strong communication skills, and be committed to providing compassionate support. Benefits include salary packaging and flexible working arrangements.

Benefits

Salary packaging

Flexible hybrid work arrangements

Training and career development opportunities

Fitness Passports

Employee Assistance Program

Qualifications

• Experience as a Social Worker or Registered Psychologist is essential.
• Strong experience and knowledge in dementia care and mental health.
• Excellent communication and interpersonal skills.

Responsibilities

• Offer pre- and post-placement advice to families.
• Support families in the transition process for clients.
• Collect data to inform care plans.

Skills

Social Worker experience

Knowledge in dementia care

High level communication skills

Problem-solving skills

Ability to influence

Education

Registered Psychologist

Job description

Family Liaison Officer page is loaded## Family Liaison Officerlocations: Cardifftime type: Part timeposted on: Posted 5 Days Agojob requisition id: REQ1192**The Opportunity** A rewarding opportunity to be involved in a Dementia Support Australia initiative looking to support people living with dementia who are transitioning from hospital settings back to their homes or into residential care. This role offers the chance for professional growth and exposure to a new project, making it a perfect fit for those looking to advance their career. **The role** Offer compassionate pre- and post-placement advice and support to families of people living with dementia throughout the transition from hospital to the next stage of care, and collect valuable data to inform the development of a transition care plan to support a seamless transition for clients with dementia from acute care to residential or home settings, enhancing understanding of their social history, care needs and support networks. This role is offered as a Fixed Term Part-time, 0.8 FTE Contract until July 2028. This role is based out of our Cardiff, NSW location. **Benefits*** Market leading remuneration* Salary packaging; $15,900 annually for living expenses, plus up to $2,650 each year for entertainment benefits.* Flexible hybrid work arrangements in a friendly workplace with an emphasis on work life balance* Additional training & career development opportunities* Leave benefits – purchased additional annual leave* Reward and Recognition Program* Fitness Passports: Full facility access can include gyms, group classes and pools for yourself and your family.* Free independent and confidential counselling sessions and free wellbeing resources and webinars available through our Employee Assistance Program in multiple languages.* Exclusive discounts at MyCar; Servicing, Brakes, Repairs, and Tyre Care Plans* Exclusive commercial discounts for JB HI-FI and The Good Guys**Responsibilities*** Contribute to assessing clients’ needs, abilities or behaviour using a variety of methods, including validated assessments and semi-structured interviews with family members.* Build rapport and a working relationship with families/representatives participating in the program.* In consultation with other DSA team members, facilitate conversation between families/representatives and hospital or aged care staff during the pre- and post-placement phase.* Exploring and understanding opportunities and challenges around the transition and placement of someone living with dementia.* Support families to develop flexible and informed expectations around placement of someone living with dementia.* Participate in family and case conferences.* Providing emotional support and practical advice for families in relation to obtaining a placement and supporting the person living with dementia to transition out of hospital.* Collection of data sets to aid in better understanding what is needed for successful placement of someone living with dementia.* Experience as a Social Worker or Registered Psychologist is essential* Strong experience and knowledge in dementia care and mental health for older persons* High level of communication and interpersonal skills to lead and influence* Excellent problem-solving and decision-making skills* Excellent written and verbal communication skills* Commitment to engage and align with HammondCare’s Christian Mission, Motivation, and Mission in Action.* A current Australian drivers licence and willingness to travel intrastate and interstateAll short-listed applicants will be asked to consent to a criminal record check and references. DSA is committed to creating an inclusive workplace that promotes and values diversity and inclusion. We strive to create an equal employment environment where everyone from any background can be themselves.At Dementia Support Australia, we are dedicated to improving the lives of people living with dementia and their families. We provide tailored support, equipping individuals with the knowledge and resources to understand and manage the changing behaviours associated with dementia. Funded by the Australian Government and led by HammondCare, we offer a free, nationwide service that delivers specialist, person-centred care and advice.We recognise and celebrate individuals who go above and beyond in their work.Our Mission in Action Awards honour outstanding contributions, while our Service Awards acknowledge the dedication of employees who have been with us for many years.Frontline team members benefit from training in our industry-leading care model, as well as specialised courses in dementia and palliative care.We also offer generous scholarships for higher education, along with programs designed to develop leadership and management skills.Plus, enjoy a $1,000 bonus for successful employee referrals.As a registered charity, we offer salary packaging that allows you to have up to $15,900 of your income tax free, along with the ability to spend up to $2,650 on accommodation, meals, and entertainment, all tax free. Pay less tax on your income and increase your take-home pay with these fantastic benefits!