F&B Assistant (Casual)

Castlebridge Hospitality; Chester; On-site; GBP 20,000 - 25,000; Part time

Job summary

A regional hospitality group in Chester is seeking a casual Food & Beverage Assistant. In this role, you will provide exceptional service in our bars and restaurants, ensuring every guest has an unforgettable experience. Ideal candidates are passionate about food and drink, thrive in fast-paced environments, and possess strong customer service skills. Flexible shifts are available, with benefits including discounted accommodation and meal discounts.

Benefits

Heavily discounted Staff Room Rates

50% off meals in restaurants and bars

Fully funded Apprenticeship programme

Cycle to work scheme

Healthcare Cash Plans

Referral schemes

Flexible shift patterns

Colleague recognition rewards

Wagestream financial wellbeing platform

Employee Assistance Programme

Qualifications

• Must be eligible to live and work in the UK.
• Experience in a fast-paced environment is preferred.
• Ability to engage with customers on a personal level.

Responsibilities

• Deliver efficient and relaxed service to guests.
• Maintain cleanliness in bar and restaurant areas.
• Assist in serving food and drinks smoothly.

Skills

Food and beverage knowledge

Customer service skills

Attention to detail

Job description

Situated in the heart of this historic Roman town, The Forge Restaurant is one of Chester’s best restaurants with delicious food and unrivalled service. With a passion for wild, sustainable British ingredients and a love of simple cooking over fire and charcoal The Forge has its kitchen front and centre in the middle of this lovely, and elegant space.

We bring a traditional approach to contemporary British cooking. Marrying the refinement of century old techniques with the very best local ingredients, The Forge brings to life the flavours, textures and aromas of the lands that surround us and always with the customer at the heart.

The Role

Are you passionate about food and drink? Do you have a knack for making sure every guest has an unforgettable experience? Well, we want YOU to join our team as a casual Food & Beverage Assistant!

You’ll be at the heart of our bars and restaurants, delivering efficient yet relaxed service that will leave our guests raving. You’ll be the star of the show, leading by example in all that you do. From making sure food and drinks are served smoothly to keeping the bar and restaurant areas clean and tidy, you’ll take pride in every aspect of your work.

The Ideal Candidate

Are you a foodie at heart with a knack for making every meal an unforgettable experience? Do you thrive in a fast-paced environment and enjoy connecting with customers on a personal level? If so, we want YOU to join our team as a Food & Beverage Assistant on a casual basis!

We’re not just looking for someone who can serve up a mean dish - we need a true superstar who can charm our guests with their warmth and willingness to go above and beyond. From recommending the perfect wine pairing to remembering that extra side of fries, attention to detail is key in delivering first‑rate service.

All applicants must be eligible to live and work in the UK. As part of the recruitment process, you will be asked to provide documented evidence of eligibility.

• Heavily discounted Staff Room Rates at all Castlebridge properties for you and your friends and family, so everyone can enjoy a break away. Rates start from £50 per night, with breakfast included.
• 50% off your bill when you dine in one of our Restaurants or Bars.
• Fully funded Apprenticeship programme to develop your career without a reduction in your pay.
• Cycle to work scheme - save up to 40% on a wide range of bikes.
• Healthcare Cash Plans - dental, optical, medical and more available from just £1 per week.
• Referral schemes for referring your friends or family to join our team.
• Flexible shift patterns and contracts available to suit your lifestyle, we are 24/7 operation, meaning shift patterns to suit everyone.
• Monthly colleague recognition through our 5-Star Service rewards programme and monetary rewards for long service milestones.
• Use of Wagestream financial wellbeing platform, allowing you to access your pay as and when you need it.
• Employee Assistance Programme - free, confidential advice available 24/7 to you.
• An internal communications hub which acts as our very own social media platform, connecting you to your colleagues and the wider group in seconds.