Exeter Insurance Customer Advisor – Growth & Training

NFU Mutual Group; Exeter; On-site; GBP 25,000; Full time

Job summary

A leading insurance provider in Exeter is looking for a Customer Service Adviser to join their team. In this full-time role, you will manage policy amendments, sales, and claims while ensuring outstanding customer satisfaction. Ideal candidates should have a background in customer service and possess strong communication and organizational skills. The company values training and development, offering long-term career opportunities and support for qualifications in a professional environment.

Benefits

Long term career development opportunities

Excellent training & support

Free parking

Contributory pension

21 days holiday + bank holidays

Qualifications

• Experience in customer service, preferably in banking or financial services.
• Strong communication skills, both written and verbal.
• Excellent organizational and administrative abilities.

Responsibilities

• Handle policy amendments, sales, and claims efficiently.
• Build and maintain strong relationships with clients.
• Ensure a consistently excellent customer experience.

Skills

Customer service experience

Excellent written communication

Excellent verbal communication

Organizational skills

Adaptability

Education

Minimum of 5 GCSEs (9-5) including Maths and English

Job description

A leading insurance provider in Exeter is looking for a Customer Service Adviser to join their team. In this full-time role, you will manage policy amendments, sales, and claims while ensuring outstanding customer satisfaction. Ideal candidates should have a background in customer service and possess strong communication and organizational skills. The company values training and development, offering long-term career opportunities and support for qualifications in a professional environment.