Executive Director - Real Estate Practice

Aon Hewitt; London; Hybrid; GBP 50,000 - 85,000; Full time

Job summary

Aon Hewitt is seeking a Client Manager in Real Estate to enhance client experiences using in-depth industry knowledge. This hybrid role requires managing client relationships, providing technical support, and leading a team to deliver excellent client service while adapting to feedback. Ideal candidates will possess substantial experience in real estate insurance, strong negotiation skills, and the ability to thrive in a dynamic, client-facing environment.

Benefits

Comprehensive benefits package

Global Wellbeing Days

Flexible working arrangements

Qualifications

• Experience in Real Estate Insurance.
• Ability to manage multi-national portfolios.
• Strong problem-solving and advisory skills.

Responsibilities

• Manage client allocation and relationships.
• Provide technical advice on risk transfer and policy coverage.
• Develop growth opportunities with clients.

Skills

Commercial understanding of business and the Insurance market

Delegation skills

Real Estate or Property Owners experience

Strong technical knowledge in all major and ancillary classes

Negotiating and interpersonal skills

Adaptable and self-disciplined

Proficient in Microsoft Office and IT systems

Job description

Client Manager – Real Estate

Are you an experienced Real Estate Insurance professional who is keen to deliver winning client experiences using a deep understanding of client needs to deliver outstanding solutions?

Are you comfortable handling a client allocation including those with multi-national portfolios where you will act in an advisory capacity for all technical enquires, whilst supporting the Client Directors in the strategic and financial management of our client relationships?

If so, then we'd love to hear from you in connection with this brand-new role.

This is a hybrid role with the flexibility to work both virtually and from our London office.

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

What the day will look like

In this wide and varied role some of your key responsibilities will include:

• Manage wider Aon collaborators to ensure added value solutions are delivered to improve client experience
• Provide experience based technical advice and support on a range of matters including risk transfer, policy coverage and lender requirements
• Oversee broking and carrier marketing to ensure the best outcome for clients
• Adjust client service plans in line with client feedback
• Develop growth opportunities through existing and prospective client base
• Build and maintain strong working relationships with insurance market and underwriters
• Proactively approach training and development to grow knowledge and ability to deliver excellence in client service
• Lead by example, inspiring, encouraging and personally supporting account handlers in their career development.

How this opportunity is different

This is a phenomenal opportunity to join our Real Estate practice in a time of growth. Ideally, we'd like to secure the services of an existing Real Estate Account Executive/Client Manager but, refreshingly, are also able to consider impactful, client-facing Real Estate Account Handlers who are ready to take the next step.

Skills and experience that will lead to success

• Commercial understanding of business and the Insurance market
• Delegation skills
• Substantial Real Estate or Property Owners experience
• Strong technical knowledge in all major and ancillary classes
• Good negotiating, listening and interpersonal skills
• Adaptable, focussed and self-disciplined
• Proficient in use of Microsoft Office and IT systems

How we support our colleagues

In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions for our colleagues as well.

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, colour, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.

We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email [e-mail]

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