Race Day Admissions Host

chester-races; Chester; Hybrid; GBP 10,000 - GBP 40,000; Part time

Job summary

A leading racecourse operating company in Chester is seeking enthusiastic Admissions Hosts for the 2026 race season. The role requires a friendly attitude and excellent guest service skills, where you'll create memorable experiences for guests. Key responsibilities include scanning tickets, managing entry flow, and ensuring a welcoming environment. This flexible position pays £14.03 per hour, increasing to £14.60 from April, allowing you to control your schedule around lifestyle commitments.

Benefits

Weekly pay every Friday

Recognition and reward schemes

Flexible shifts

Qualifications

• Passion for delivering excellent guest service.
• Friendly and approachable attitude.
• Ability to work efficiently in a fast-paced environment.

Responsibilities

• Provide a warm and professional welcome to guests.
• Scan tickets accurately using hand-held devices.
• Manage guest flow to ensure quick entry.

Skills

Excellent guest service

Strong communication skills

Problem-solving skills

Team player

Job description

Overview

Job Title: Admissions Host

Location: Chester, Bangor-on-Dee

Contract: Casual / Zero Hours (flexible shifts)

✨ Join the Guest Experience Team at Chester Race Company – Admissions Host ✨

We’re looking for enthusiastic and guest-focused Admissions Hosts to join Chester Race Company for the 2026 race season at Chester Racecourse. This is a dynamic and rewarding role where you’ll be the welcoming face of our venue, often creating the first and lasting impression for our guests.

Working as part of our Guest Experience team, you’ll help deliver a memorable day of escapism for every guest. You’ll play a key role in our award-winning success by consistently providing a world-class level of service and ensuring every guest’s experience starts on a high note.

Why join us

• 💸 Get paid weekly – every Friday without fail
• 🏆 Recognition and reward schemes to celebrate your hard work
• 🙌 Earn while having fun and working with friends
• ✨ Be part of prestigious events and iconic venues
• 📲 Enjoy total flexibility with shifts managed easily through our app

About Chester Race Company

Chester Race Company Ltd is one of the North West’s most iconic and respected organisations. While horseracing is at the heart of our heritage, we are an evolving organisation with a broad portfolio. We proudly operate three racecourses – Chester, Bangor-on-Dee, and Musselburgh in Scotland – and our reach extends further with a hotel, a vibrant pub, and several property ventures in the city of Chester. Our in-house catering brand, Horseradish, and staffing division, Thyme People, also play a central role in our success. With such a dynamic mix of venues and services, no two days are ever the same.

General Responsibilities

• Providing a warm and professional welcome to guests at the entry gates
• Creating a friendly and engaging first impression, ensuring every guest feels valued
• Scanning tickets accurately and efficiently using hand-held devices
• Proactively approaching guests to check tickets are ready and answer any questions
• Managing guest flow to ensure quick and smooth entry
• Working as part of a team to maintain an organised and positive entrance experience

What We’re Looking For

• A genuine passion for delivering excellent guest service
• A friendly, confident, and approachable attitude
• Strong communication skills and the confidence to engage with guests
• Ability to work efficiently in a fast-paced environment
• Good problem-solving skills and effective time management
• A positive team player who takes pride in creating a great guest experience
• This role requires you to be over the age of 18

Pay Rates (inclusive of holiday pay)

💷 £14.03 per hour to increase to £14.60 from April 1st

Shifts & Availability

Your schedule, your choice! With our easy-to-use staff app, you’re in control of when you work. Most shifts take place during evenings and weekends, giving you flexibility to fit work around your lifestyle.

If you have previous Admissions experience and you feel this is the perfect fit for you – please apply below!