Property Manager South

Bupa Insurance Limited; Staines-upon-Thames; Hybrid; GBP 43,000 - GBP 54,000; Full time

Job summary

A leading healthcare insurer in the UK is seeking a Property Manager to oversee facilities management across their clinics in Staines-upon-Thames. This role includes managing contracts, ensuring compliance, and liaising with key stakeholders to promote effective service delivery. Candidates should have considerable experience in facilities management, particularly in healthcare, and possess qualifications such as IOSH or NEBOSH. The position offers a hybrid work pattern and competitive salary.

Benefits

25 days holiday pro-rata

Private Medical Health Insurance

Enhanced pension plan

Various online discounts

Qualifications

• Proven extensive Facilities Management experience gained in a healthcare environment.
• Possess health & safety qualification – IOSH as an essential minimum, NEBOSH ideal.
• Experience in the management of FM service contracts.

Responsibilities

• Manage implementation and monitoring of Property policies and procedures.
• Liaise with landlords for effective maintenance of built assets.
• Oversee and manage soft property services and statutory compliance.

Skills

Facilities Management experience

Stakeholder management

Negotiation skills

Strong communication skills

Education

Health & safety qualification (IOSH or NEBOSH)

BIFM Membership

Job description

Property Manager - Clinics (South)

Staines TW18 3DZ - hybrid, 1-2 days per week in office with travel to clinics

Permanent

Full time 37.5 hours per week

Salary £43200 - £54000 depending on experience + Company Car

We consider all types of flexibility wherever possible, including locations, hours and working patterns.

We make health happen

The role is to manage all facilities management (FM) functions across a portfolio of Bupa Clinics, acting as the key interface between FM services (delivered by the in-house Hard FM team and soft service providers) and the business.

With substantial Facilities Management experience, you will provide management input to complement, but not duplicate, the tactical and operational role of service providers.

How you'll help us make health happen

• Manage implementation and monitoring of Property policies and procedures applicable to the sites
• Provide a link to the business unit ensuring Property underpins and supports business strategy
• Routine management of all Property contracts and auditing of key performance indicators to ensure agreed contract standards are met; ensure systems are in place to monitor performance
• Review service providers' reports on achievements against targets and agree appropriate action to ensure targets are met or exceeded
• Work closely with the in-house Hard Services Team to ensure effective maintenance of built and installed assets; liaise with landlords where they provide these services to the clinics
• Manage soft property services to ensure their delivery meets stakeholder needs
• Manage and monitor statutory compliance in accordance with Bupa policies and legislation
• Communicate with service providers on site to ensure they meet business needs
• Facilitate successful and productive working relationships between all key stakeholders, such as Clinic Managers and Regional Operational Managers
• Promote a partnership approach with service providers, built on cooperation, close liaison, honesty and information transparency
• Validate and authorise invoices from service providers
• Manage property related projects, such as small refurbishments
• Support the FM workstream in new fit‑outs and acquisitions
• Support the business in the development of CAPEX plans and identify operational savings
• Support environmental and health & safety matters on site

You

• Proven extensive Facilities Management experience gained in a healthcare environment
• BIFM Membership
• Possess a health & safety qualification – IOSH as an essential minimum, NEBOSH ideal
• Experience in the management of FM service contracts
• An influential negotiator with effective stakeholder management skills at all levels
• Strong written and verbal communication skills, adept at forging and sustaining strong business relationships

Benefits

Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health – from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family‑friendly benefits.

You will receive the following benefits and more:

• 25 days holiday pro‑rata, increasing through length of service, with option to buy or sell
• Private Medical Health Insurance as a benefit in kind
• An enhanced pension plan and life insurance
• Various other benefits and online discounts

Why Bupa?

We’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.

We encourage all of our people to “Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That’s why we especially encourage applications from people with diverse backgrounds and experiences.

Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We’ll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.