Apprentice Technical Support Technician

Apprenticeship Preventx Ltd; Sheffield; On-site; GBP 12,000 - GBP 20,000; Full time

Job summary

A leading apprenticeship provider in Sheffield seeks a Apprentice Technical Support Technician. The role involves innovating manufacturing processes and managing quality control systems while completing a recognized Level 3 qualification. The successful applicant will gain hands-on experience in engineering tasks, contributing to both production and quality assurance efforts. Training is provided through the University of Sheffield, ensuring well-rounded skill development aligned with industry standards.

Benefits

Internship completion recognized nationwide

Hands-on training with industry experts

Qualifications

• Candidate must be detail-oriented with strong analytical skills.
• Completion of University of Sheffield’s AMRC Training Centre apprenticeships is required.
• Understanding of quality control systems in line with ISO9001 standards.

Responsibilities

• Innovate designs to improve manufacturing processes.
• Administer quality control systems effectively.
• Support production of new product ranges.

Skills

Analytical skills

Education

Completion of Level 3 Engineering qualification

Job description

26-0020 Apprentice Technical Support Technician

The candidate will look at all technical aspects of Engineering within our site in Hoyland, which could include: Quality, Design and/or Production Engineering. This means that the successful candidate will receive a comprehensive overview of Niftylift’s operations in Hoyland.

Role & responsibilities:

• Innovative and comprehensive design to improve manufacturing processes at our site in Hoyland
• Detail design support within project teams, ensuring aesthetic, robust, quality design solutions are achieved through utilisation of a wide range of materials and manufacturing methods
• Fully competent usage of the full range of tools incorporated within Pro Engineer 3D CAD package
• Support the manufacture of the company’s existing and new product range through generating effective engineering information / systems / manufacturing processes / BOM’s and system troubleshooting / diagnostic

Quality Control & Engineer Roles

• To effectively and efficiently control and administer the company’s quality control systems in line with ISO9001, TUV and other company-defined standards
• Process all non-conformities through the internal / external quality note system, including identification of agreed preventative actions
• Provide and manage a framework for the Warranty Returns and Customer Complaints through the company’s 8D system
• Provide hands-on technical assistance for component field failures, ensuring parts are diagnostic / analysed and project managed through preventative design, supply or build action
• Conduct Supplier Evaluation Audits and development programs
• Responsible for establishing trends, corrective and preventative actions to support both Niftylift internal and external supply chain
• Development of robust machine testing procedures and inspection, including hands-on hot testing

Production Engineering

• Support the manufacture of the company’s existing and new product range through generating effective engineering information/systems/manufacturing processes and facilities in accordance with Health and Safety legislation
• Help to implement a successful Lean Manufacturing culture, focusing on continual improvement and the elimination/reduction of all wastes by educating the business and removing non-value-added waste from the business processes
• Supporting the development of and integration of automated processes, through programming, system management and optimised workflow methods connected to Lean Manufacturing and Niftylift Workshop Standards

The above is not an exhaustive list of duties, and you will be expected to perform different tasks as necessitated by your changing role and the organisation’s overall business objectives. This may include the training and mentoring of colleagues.

Completion of the University of Sheffield’s AMRC Training Centre apprenticeships are nationally recognised qualifications which are acknowledged and respected by employers across the world. These can open the door to many more opportunities, such as Engineering Management and Project Engineering positions across a range of sectors worldwide.

About the Training

You will study on a Level 3 Engineering and manufacturing support technician apprenticeship. On completion of this, you will gain a qualification in Engineering at Level 3 standard.

During the first year of the apprenticeship, your learning will take place at the University of Sheffield’s AMRC Training Centre based at Catcliffe, Rotherham, for an initial block of study on a full-time basis. After that, you will attend the Training Centre for one day a week for knowledge study.

About the Employer

Niftylift is one of the largest mobile elevating work platform* (MEWP) manufacturers in Europe and sells its market-leading products worldwide. We specialise in compact, low-weight articulating booms that offer maximum performance with minimal environmental impact.

We use advanced 3D-modelling software together with rigorous testing to optimise every aspect of our product design and to ensure that every Niftylift work platform delivers outstanding performance without compromising on functionality or reliability.

With years of experience designing machines for the rental industry, we understand the importance of reliability, ease of operation, minimal maintenance, and excellent after-sales support to our customers.

Through investment in staff, manufacturing equipment and technology, we maintain an ongoing commitment to our customers to consistently produce high-quality innovative products that meet or exceed their expectations.

* Also known as cherry pickers.

Skills Required

• Analytical skills

Training Provider

THE UNIVERSITY OF SHEFFIELD

Course/Training

Engineering and manufacturing support technician (level 3)