Fire Alarm Service Engineer

Johnson Controls; Newcastle upon Tyne; On-site; GBP 30,000 - GBP 40,000; Full time

Job summary

A key industrial solutions provider in the North East of England is looking for a Fire Alarm Service Engineer to join their team. The successful candidate will be responsible for servicing and maintaining fire alarm systems while ensuring compliance and safety at all times. This role involves daily interactions with clients to support smooth operations on-site. Ideal candidates will have experience with fire detection systems, a full UK driving licence, and a willingness to learn about gas suppression systems. A supportive working culture and training opportunities are provided.

Benefits

Competitive salary

Company vehicle, fuel card & full PPE

25 days holiday + bank holidays

Matched pension and life assurance

Discounts on major brands & JCI products

Clear development path & full training

Qualifications

• Experience in servicing fire detection systems.
• Willingness to train in gas suppression systems.
• Full UK driving licence is required.

Responsibilities

• Service and maintain fire alarm systems.
• Complete accurate on-site documentation.
• Identify and report safety or compliance risks.

Skills

Experience servicing fire detection systems

Strong communication skills

Customer service skills

Team player

Positive attitude

Job description

Overview

Location: North East of England (Static Site)

What You Will Do

Johnson Controls is hiring a Fire Alarm Service Engineer for a static role at a key industrial site in the North East. We’re looking for an experienced engineer in fire detection systems who is keen to develop skills in gas suppression. You’ll join a dedicated on-site team delivering maintenance and servicing of fire alarm and suppression systems, ensuring safety and compliance at all times. Daily interaction with the client is part of the role to maintain smooth site operations.

What We Offer

• Competitive salary
• Weekly on-call rota payment
• Company vehicle, fuel card & full PPE
• 25 days holiday + bank holidays
• Matched pension, life assurance & EAP
• Discounts on major brands & JCI products
• Cycle-to-work & referral schemes
• Clear development path & full training
• Supportive, inclusive working culture

How You Will Do It

• Service and maintain fire alarm systems
• Complete accurate on-site documentation
• Attend training and toolbox talks
• Liaise with site contacts for permits to work
• Support occasional passive fire tasks
• Provide out-of-hours call-out cover (rota)
• Identify and report safety or compliance risks
• Follow site-specific safety and quality rules
• Represent Johnson Controls professionally

What We Look For

• Experience servicing fire detection systems and panels
• Willingness to train in gas suppression systems
• Strong communication and customer service skills
• Team player with a positive, professional attitude
• Full UK driving licence
• Flexibility to travel for training when required