Business Analyst

Chubb Ltd.; Greater London; On-site; GBP 50,000 - GBP 70,000; Full time

Job summary

A leading insurance company in Greater London seeks an experienced Business Analyst to provide support across various disciplines including Underwriting and Operations. The role requires excellent analytical and problem-solving skills, strong communication abilities, and familiarity with project management tools such as JIRA and Confluence. Candidates should have a Bachelor’s degree in a relevant field and a minimum of 2-3 years in a similar role. This full-time position offers the opportunity to work collaboratively with cross-functional teams to improve business outcomes.

Qualifications

• Minimum of 2-3 years experience as a Business Analyst or in a similar role.
• Business level of English is a must; other languages are a plus.
• Previous insurance experience is desirable.

Responsibilities

• Collaborate with stakeholders to document business requirements.
• Conduct gap analysis and recommend actionable solutions.
• Create user stories and acceptance criteria.
• Participate in sprint planning and prioritization sessions.
• Develop comprehensive documentation including BRDs.

Skills

Analytical skills

Problem-solving

Teamwork

Strong communication

Education

Bachelor's degree in business, Economics, Finance

Tools

Microsoft Excel

Microsoft PowerPoint

JIRA

Confluence

Job description

Provide support across the Enablement Operating Model – across the various disciplines such as Underwriting, Operations, Engineering, UX Design, Process and across development process i.e. requirements gathering, development, testing and change management.

Key Responsibilities / Accountabilities

Collaborate with stakeholders to elicit, document, and articulate business requirements, ensuring a comprehensive understanding of business needs and platform functionalities

Conduct gap analysis to identify areas for improvement and innovation, recommending actionable solutions.

Create user stories and acceptance criteria that accurately reflect business needs and requirements, working closely with all relevant stakeholders to ensure the delivery of high‑quality features

Participate in sprint planning and prioritization sessions, ensuring that business value is maximized in the product backlog

Actively support the development process by attending daily stand‑ups, sprint reviews, and retrospectives, providing insights to enhance efficiency and product outcomes,value

Develop comprehensive documentation, including business requirement documents (BRDs), functional specifications, and process maps, to communicate findings and recommendations effectively

Facilitate workshops and training sessions for stakeholders to drive understanding and adoption of new features

Qualifications

Functional Capabilities

Excellent analytical and problem‑solving abilities, with a focus on actionable insights and business outcomes

Team player with a high level of initiative and drive(DB)DRX

Proven experience working with cross‑functional teams in a digital / flexible environment

Ability to work independently and manage multiple priorities and tasks simultaneously

Strong communication skills, with the ability to present complex information in an easily understandable format to diverse audiences

Technical Capabilities

Business level of English is a must

Good level in Spanish and other European languages like French, Dutch, German is a strong plus.

Minimum of 2-3 years of experience as a Business Analyst or in a similar role

Bachelor’s degree in business, Economics, Finance, or a related field

Previous insurance experience is a strong plus

High proficiency in Microsoft Office, particularly Excel and PowerPoint. Familiarity with tools such as JIRA, Confluence, or similar project management and documentation software

Experience of using AI within daily ways of working

Job Info

• Job Identification 29363
• Job Schedule Full time
• Regular or Temporary Regular
• Job Category Business Analysis
• Business Unit United Kingdom
• Legal Employer Chubb European Group SE UK Branch