Shop Floor Leader: People, Merch & Service

Stevensons; Oxford; On-site; GBP 30,000 - GBP 40,000; Full time

Job summary

A prominent retail company in Oxford is looking for a Shopfloor Manager to oversee daily operations and provide exceptional customer service. Responsibilities include training staff, managing shopfloor standards, and addressing customer complaints. The ideal candidate has at least 3 years of supervisory experience and is proficient in Microsoft Office and Netsuite. This role offers a dynamic working environment and the chance to lead a team dedicated to quality service.

Qualifications

• Minimum 3 years of management or supervisory experience.
• Proficient in Microsoft Office and experience with Netsuite.

Responsibilities

• Oversee daily shopfloor operations and team management.
• Ensure adherence to safety and stock check standards.
• Provide excellent customer service and handle complaints.

Skills

Management experience

Customer service excellence

Knowledge of Microsoft Office

Netsuite experience

Job description

A prominent retail company in Oxford is looking for a Shopfloor Manager to oversee daily operations and provide exceptional customer service. Responsibilities include training staff, managing shopfloor standards, and addressing customer complaints. The ideal candidate has at least 3 years of supervisory experience and is proficient in Microsoft Office and Netsuite. This role offers a dynamic working environment and the chance to lead a team dedicated to quality service.